Job Information
Saint-Gobain Field Service Technician, Verifi - Austin, REMOTE, Construction Chemicals in Texas
Field Service Technician, Verifi - Austin, REMOTE, Construction Chemicals
Position Description
Job Summary
The VERIFI Field Service Technician will be required to interface regularly with plant management, batch plant operators, concrete mixer truck drivers, and truck maintenance management and mechanics. Based at home, the candidate will spend approximately 80% of their time as the only VERIFI employee at the customer sites, thereby requiring candidate to work independently. Schedule flexibility is required. Field visits may be scheduled late at night and/or very early in the morning.
Installation, Maintenance and Repair
Technical work pertaining to Verifi includes, but is not limited to review and analysis of system performance reports to determine problem areas and develop resolutions. Coordinate problem resolution with other employees as needed always serving as the local liaison and first line of contact to the customer.
Technical work will include installation, preventive and scheduled maintenance, calibration, and emergency and service repair.
Technical work pertaining to admixture dispensing equipment includes, but is not limited to installation, preventive and scheduled maintenance, calibration, and emergency and service repair
Assist Field Sales Representatives in the winning and maintenance of customer contracts through building and maintaining professional relationships with customers
Required Qualifications
REQUIRED QUALIFICATIONS:
High School Diploma or Equivalent General Studies
2+ years experience in Field Service type work
Possess a broad array of knowledge including computer systems configuration, mechanical systems, pneumatic systems, 12/24 volt DC electrical systems, and hydraulic system principals
Ability to learn new technology and processes quickly
Strong verbal and written communication skills with both colleagues and customers
Organized and detail oriented, particularly with regard to maintaining records
Hands on Electro-Mechanical aptitude
Experience with hand tools, power tools, meters, gauges
Must be able to lift 50 pounds
Ability to respond to short notice project work and emergency service calls
Able to work flexible hours with overnight travel
PREFERRED QUALIFICATIONS:
- Working knowledge of the Ready Mix Concrete industry
Company Summary
Chryso, GCP and Verifi, Saint-Gobain brands in our Construction Chemicals business, are leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers’ specific concrete materials in a way that will maximize user satisfaction and economy.
We deliver significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries.
Legal Statement
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
Field Service Technician, Verifi - Austin, REMOTE, Construction Chemicals
Location: , Texas
Posting Date: 03/25/2024
Job Code: USA08563
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