Job Information
Frez-n-Stor Shipping Clerk-Monday- Saturday in Terrell, Texas
Job Overview We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Duties - Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services - Handle and resolve customer complaints professionally - Keep records of customer interactions, transactions, comments, and complaints - Recommend potential products or services to management by collecting customer information and analyzing customer needs - Contribute to team effort by accomplishing related results as needed Experience - Previous experience in customer service or a related field is preferred - Strong communication skills with the ability to analyze and solve problems efficiently - Proficiency in English; multilingual abilities are a plus - Familiarity with office software and phone systems - Experience in sales, client services, cash handling, or office environments is beneficial Join our team and become a key player in delivering top-notch service to our valued customers!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Every weekend
Work Location: In person
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