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Amazon Sr. Program Manager, TES Benchmarking, GESS in Tempe, Arizona

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Transportation Engineering Services Benchmarking team as a Program Manager supporting the Design and Construction team.

The Sr Program Manager will play a critical role for defining process within the Transportation Execution team and benchmark the processes within the different business units globally. They will be responsible for defining Amazon values and technology with the best of lean management and six sigma to achieve excellence. The team will benchmark processes across Pre-Construction, Construction, Engineering, and Start up.

Responsibilities:

  • Utilize Lean Six Sigma based continuous improvement methodologies to engage cross-functional teams to solve customer problems.

  • Drive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand-offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation.

  • Diagnose Amazon processes, identify improvement opportunities, prescribe improvement strategies, and guide the improvement effort.

  • Responsible for leading and driving process improvements (short-term wins) as well as process design / redesign (long-term wins) efforts.

  • Create global best practice documentation and facilitate sharing across the globe.

  • Maintain close relationships with internal stakeholders and understanding our highest priority execution pain-points and opportunities, which will translate into benchmarking initiatives that improve processes, tools, and team capabilities.

  • Provide feedback for engineering concepts, Request for Proposal (RFP) development for Construction efforts.

  • Manage vendors to follow Amazon expectations.

Key job responsibilities

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

You will be part of the program management team under Benchmarking supporting the Transportation Engineering Services (TES) group under the broader GESS (Global Engineering and Security Services) organization. TES is comprised of leaders delivering on projects comprising but not restricted to Construction and Design, Operations Engineering and Vendor Management. The Benchmarking and Analytics group that you will directly be a part of, leads continuous improvement across the various stages of the project lifecycle against industry standards and using data analysis to drive decision making.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Bellevue, WA, USA | Chicago, IL, USA | Houston, TX, USA | Irvine, CA, USA | Mountain View, CA, USA | Nashville, TN, USA | New York, NY, USA | San Francisco, CA, USA | Tempe, AZ, USA

Basic Qualifications

  • 5+ years of program or project management experience

  • Experience using data and metrics to determine and drive improvements

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

  • 2+ years of driving process improvements experience

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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