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Wells Fargo Senior Lead Operational Risk Officer - Consumer, Small & Business Banking (CSBB) Oversight in TEMPE, Arizona

About this role:

Wells Fargo is seeking a Senior Lead Operational Risk Officer in Operational Risk Management as part of the Consumer, Small & Business Banking (CSBB) Oversight team. Learn more about the career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .

Operational Risk is the risk resulting from inadequate or failed internal controls, processes, people, and systems or from external events. Operational Risk Management (ORM) upholds the integrity of the Risk Management Framework (RMF) by independently overseeing operational risk management across the company, enabling Wells Fargo to meet its strategic goals and providing a comprehensive view of operational risk.

This is a business-aligned oversight (ORBO) role overseeing multiple OC+2 leaders and their scope of business activities regarding branch channel management and branch systems and transformation strategy, design and change execution management across the horizontal branch footprint.

In this role, you will:

  • Use subject matter expertise and industry knowledge to provide independent oversight and credible challenge to the front-line operational risk profile and operational risk management activities. Provide oversight, review and challenge, and influence of a business risk profile that is high risk and progressing through significant transformation, while maintaining balance between risk mitigation and operational efficiency.

  • Identify potential business operational risks and emerging risks, and provide thought leadership to size, scope, monitor and mitigate, as appropriate.

  • Constructively and independently challenge existing risk management fundamentals or assumptions, and results. Advise of alternative approaches and solutions, as necessary.

  • Drive risk management effectiveness by overseeing and influencing resolution of issues and strengthening of controls

  • Evaluate long term risks and implications of strategic business decisions and recommend appropriate alternatives or solutions for operational risk management, as appropriate

  • Lead operational risk oversight of complex initiatives with high risk, typically spanning impact to multiple business lines

  • Review, challenge and consult to the business on operational risks through the risk management lifecycle, including but not limited to: Risk and Control Self Assessment (RCSA), Issue Management, Risk Monitoring and Reporting

  • Collaborate and consult with peers, colleagues, and leaders across lines of defense to both influence and deliver upon operational risk identification, assessment, management, mitigation and reporting, supporting achievement of strategic objectives and goals

Required Qualifications:

7+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Experience overseeing front line execution of Risk Programs such as: Risk and Control Self-Assessment (RCSA), Issue Management, Change and transformation management, Operational Risk Events. Demonstrated ability to challenge status-quo and provide thoughtful solutions or alternatives to challenges.

  • Experience designing, deploying and/or maturing risk-based, data-driven and action-oriented monitoring activities

  • Experience in reviewing, challenging, and escalating large-scale change initiatives through creating of independent risk point of views in collaboration with other IRM partners

  • Experience with branch banking and/or application/software/hardware management

  • Strong relationship management skills with the demonstrated ability to influence, partner, and negotiate with multiple stakeholders, across layers of a hierarchical organization, to gain commitment and accomplish goals in a fast-paced environment

  • Excellent verbal, written, and interpersonal communication skills, including the ability to articulate complex concepts in a clear manner across all levels of the organization

  • Strong analytical skills with high attention to detail and accuracy, and demonstrated outcomes of critical thinking

  • Experience partnering with a vast and diverse portfolio of business activities and colleagues.

  • Experience in improving, simplifying, and automating processes, risks, and control with a focus on high inherent risk areas

  • Experience in reducing issues, resolving issues on time, performing root cause analysis, and escalating early any off-track items

  • Experience in achieving and sustaining an “Effective” rated risk and control environment

Job Expectations:

  • This position offers a hybrid work schedule

Work Locations:

  • 401 S Tryon St - Charlotte, NC 28202

  • 600 S 4th St - Minneapolis, MN 55415

  • 800 S Jordan Creek Pkwy - West Des Moines, IA 50266

  • 1150 W Washington - Tempe, AZ 85281

  • 250 E John Carpenter Frwy – Irving, TX

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$144,400.00 - $300,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

  • Health benefits

  • 401(k) Plan

  • Paid time off

  • Disability benefits

  • Life insurance, critical illness insurance, and accident insurance

  • Parental leave

  • Critical caregiving leave

  • Discounts and savings

  • Commuter benefits

  • Tuition reimbursement

  • Scholarships for dependent children

  • Adoption reimbursement

Posting End Date:

24 Dec 2024

* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-421176

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