Job Information
System One Maintenance Director in Tempe, Arizona
Maintenance Director
Knowledge and Experience:
Minimum 5 years of vehicle, equipment, and hydraulic maintenance experience
Minimum 3 years’ experience as a Maintenance Director or Manager role in a Transit environment with over 250 vehicles
Experience in creating and managing a department budget
Bachelor's Degree or equivalent training and experience
Advanced computer skills including Microsoft Office required
Has evidence of experience and accountability for emergency planning, incident response and safety management in a fixed route maintenance environment
Union and contract negotiation experience
Must be willing to work flexible hours to meet the needs of the business in a 24/7 environment
Skills
Strong commitment to Company values
Must have excellent communication skills at all levels of the organization to include the client
Ensure all standard operating procedures
Develop and implement policies and procedures for the Maintenance Department
Compliance with federal, state, and local regulations
Adhere to the Quality Assurance policies and procedures
Adhere to the client's maintenance standards
Leadership of positive employee and labor relations
Will have the ability to identify and solve problems in a structured and analytical way
Key Accountabilities:
Safety
Be Accountable for the department’s organizational safety performance
Ensure all relevant statutory and regulatory safety policies are applied and adhered to
Ensure Safety governance is in place, continuously bringing safety performance and adherence to processes to the forefront.
Contribute to the safety culture through displaying exemplary safety-oriented behaviors
Establish preventative maintenance schedules
Employee Engagement
Set the tone of leadership throughout the department through implementation of the client’s management principles
Lead an engaging culture where each individual is able to work to their full potential in the aligned delivery of the business objectives.
Build the talent pool to ensure future capability to deliver the organizational business plan
Lead the Union relationship:
o Understand and monitor compliance to the ratified CBA
o Plan and lead CBA negotiations
o Manage union relationships to be productive and enable win-win outcomes
Drive an improvement in the employee experience enabling improvements in all employee related KPIs including: employee turnover, unplanned absenteeism, maintenance headcount
Drive employee survey participation and deliver local action plans to continually improve employee experience and engagement
Economic Performance
Accountable for the department’s economic performance – budget setting, monitoring and taking corrective actions as necessary to ensure objectives are met
Deliver financial requirements for account payable, client billing, payroll, monthly analysis and reporting in a timely and accurate manner, and in accordance with policy and process.
Monitor and manage costs of the organization to ensure delivery against the authorized budget.
Drive financial improvement across key drivers of performance:
Accountable for the department’s economic performance – budget setting, monitoring and taking corrective actions as necessary to ensure objectives are met
Deliver financial requirements for account payable, client billing, payroll, monthly analysis and reporting in a timely and accurate manner, and in accordance with policy and process
Monitor and manage costs of the organization to ensure delivery against the authorized budget
Improve financial performance of the business in a sustainable manner
Develop annual budget
Monitor compliance of monthly and annual financial targets
Client Relationship and External Relationships:
Accountable for the quality of relationship with client
Identify opportunities to improve delivery against the contract within the shareholder expectations to develop win-win outcomes for operator and client in accordance with our value of ‘we commit’
Monitor and assure the quality of the Stakeholder relationships for the organization
Ensures that the organization remains sensitive to key stakeholders (associations, user associations, etc..) and so becomes and remains a known and respected contributor to the growth and prosperity of the region
Attend client boards meetings and report key messages to key internal contacts
Ensure strict adherence to all safety regulations
Additional Statements:
Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
Safety commitment: Safety is a way of life at. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
Environmental commitment: We are committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. We are committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
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System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.