Job Information
Citigroup SVP Business Risk and Control Group Manager in Tampa, Florida
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Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Technology & Business Enablement
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Technology & Business Enablement teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Chief Operating Office
The TB&E COO organization is a diverse organization comprised of several functions working together to realize Citi’s Vision of growth and economic progress by overseeing controls, analytics & decision management, quality assurance, regulatory management, data & transformation, and business execution services for Technology and Foundational Services functions.
Job Overview – SVP Business Risk and Control Group Manager
We are seeking a Business Risk and Control Group Manager that will support the TB&E Chief Operating Office organization. The individual will be responsible for providing ongoing risk and control oversight and expertise, while facilitating and executing formal risk governance routines that enable the identification, mitigation, and escalation of ongoing operational risks.
Responsibilities:
Manage and report control issues with transparency, as well as effectively oversee the activity of others, when required, creating accountability with those who fail to maintain these standards.
Partner and collaborate with stakeholders and partners on findings and makes recommendations on improving practices.
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior.
Assist in the management and coordination of the Managers Control Assessment (MCA) for the division.
Oversee and coordinate the identification, documentation and remediation of issues and corrective action plans (CAPs).
Identify thematic or specific control gaps, and partner to develop action plans to drive risk mitigation and remediation
Manage risk appetite metrics to ensure successful delivery of mitigating actions
Develop procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.
Examine procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
Conduct internal testing of dispute processes to ensure control.
Monitor exceptions to dispute policy and identifies drivers of exceptions.
Leverage data to examine impacts to customer experience and regulatory breaks.
Operate with a limited level of direct supervision.
Exercise independence of judgement and autonomy.
Act as SME to senior stakeholders and/or other team members.
Qualifications:
10+ years' experience in a risk and controls related environment.
10+ years’ experience within a technology focused organization.
Ability to influence lead effectively in a cross-functional organization, including the ability to influence senior leaders for complex risk and control related matters.
Project management experience a plus.
Experience with Managers Control Assessment (MCA) processes (RCSA), preferred.
Ability to manage and work in times of ambiguity or with multiple priorities.
Analytical skills and experience using analytics tools such as Excel, Access, SQL, or Cognos Consistently demonstrate clear and concise written and verbal communication skills
Excellent problem-solving skills
Education:
- Bachelor’s/University degree or equivalent experience, potentially higher-level graduate school degree
Job Family Group:
Risk Management
Job Family:
Business Risk & Control
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Full Time Salary Range:
$130,880.00 - $196,320.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Jul 09, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .
View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .
View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.