Centene Corporation Senior Business Transformation Manager in Tampa, Florida
You could be the one who changes everything for our 25 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Establish as a strategic partner through gaining knowledge of the business / technology, building trust, and demonstrating value. Provide guidance and leadership and encourage collaboration to diverse, cross-functional stakeholders. Make independently ideated, informed business recommendations.
Leads jumbo initiatives (defined as impacted 1k+ people, 3-5 business functions, or 75%+ reengineering of an existing process). May act in a support role for enterprise transformation initiatives (defined as impacting 5k+ people, 5+ business functions, or creating / full replacement of an enterprise process).
Lead large scale workshops including all levels (i.e., individual contributor to Executive leadership) of employees through strategic, organization design, technology prioritization decisions, root cause analysis, and process mapping.
Execute external research and the Capability Maturity Model to develop and execute an initiative scope specific diagnostic tool. Lead validation and results consolidation into a high quality, executive deliverable, which includes findings and multi-year strategic roadmap to address identified opportunities.
Independently identify, establish, and quantify measurable business benefits (financial/non-financial) achieved as a result of services provided including business/technical transformation, customer centricity, operational excellence, organizational change management, and strategic planning. Assist / coach associates as needed.
Demonstrate thought leadership through out of the box thinking and leveraging Healthcare Industry knowledge.
Demonstrate leadership qualities of mentoring, purpose driven thinking, principled agility and being focused driven through results-oriented actions.
Our Comprehensive Benefits Package:
Flexible work solutions including remote options, hybrid work schedules and dress flexibility
Paid Time Off including paid holidays
Health insurance coverage for you and dependents
401(k) and stock purchase plans
Tuition reimbursement and best-in-class training and development
Through collaboration with the business and IT, lead programmatic efforts to drive operational efficiency. Results achieved through assessment benchmarking, customer journey mapping, current and future state process flows and gap analytics, strategic recommendations, financial optimization, organizational change management, governance, and implementation. Additionally, responsible for coaching and mentoring associates.
Bachelor’s degree in related field. 5+ years of experience in at least two of the following: process improvement/transformation, business/financial analysis, external consulting/auditing/risk analysis, customer journey/experience, organizational change management, IT solution/architecture, project management
Organizational Change Management (PROSCI, Six Sigma CAP, Kotter, Bridge’s Rogers Kubler), CEX, CMMI, Six Sigma, PMP preferred
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
TITLE: Senior Business Transformation Manager
LOCATION: Tampa, Florida