Job Information
SkyHop Global Assistant Station Leader - TPA in Tampa, Florida
Assistant Station Leader - TPA
Tampa, FL (http://maps.google.com/maps?q=2202+N+Westshore+Blvd+Tampa+FL+USA+33607)
Description
CreatingExtraordinary Experiences Resulting inRaving FANS!
SkyHop Global has an immediate opening for an Assistant Station Leader for our TPA station! Come join us today and be part of one of the Fastest growing companies!
We offer competitive salary and benefits!
The Assistant Station Leader will be responsible for a multi-site operation in support of company goals and objectives. Responsible for directing and leading a team engaged in the Station’s delivery of Airline Ground Transportation Services. Assistant Station Leader will partner with the Station Leader to ensure the acquisition and development of a team of fully accountable professionals focused on Raving Fan service and exceeding client expectations.
RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO):
Provide leadership to all team players responsible for transportation and schedule management functions
Operate as a successful business unit by reporting on revenues, KPI’s, budget planning and talent management
Ensure that a personal commitment to safety is exhibited in the execution of all policies and tasks by all team members – enforce “Safety First”
Prepare and execute the most effective daily and weekly work schedule in response to business needs and proactively address operational functions
Coordinate the execution of all activities that result in the achievement of “Raving Fan” service levels and exceeding client expectations
Ensure all internal/external communications including but not limited to - MOR, FCR, HR, Management, accident/incident reports are responded to within the corporate Standard Operating Procedures.
Direct all recruiting and new employee acquisition initiatives in order to maintain the designated number of trained, qualified and fully accountable employees required for successful station operations including ongoing training metrics and compliance
Lead and direct the Performance Management process including but not limited to the timely and accurate documentation and delivery of Performance Disciplinary write-ups, Semi-Annual, Annual Performance Assessments and individual training plans
Develop an operating team that holds itself accountable for the achievement of SkyHop Global values with a critical focus on adherence to standard operating procedures
Coordinate and ensure the accurate documentation and completion of vehicle maintenance requirement and records; schedule regular and irregular audits of unit vehicles
Ensure adherence by all team players to office policy and procedures
QUALIFICATIONS/REQUIREMENTS
Establish a strong working relationship with internal departments throughout the organization as well as the extensive customer base
Bring a high level of passion specifically to exceeding all client expectations
Experience in addressing customer needs/concerns to maintain operational excellence
Ability to properly prioritize, implement and manage work schedules, projects and build relationships
Strong technical skills with capability to produce accurate and timely reports;
Fluency in English language
Minimum of two to three years of experience in transportation or related industries
Ability to lift up to 75 pounds carrier; may be required to obtain special city/airport permits.
Willing to work a flexible schedule requiring weekends and evening availability.
Benefits
- Company offers a comprehensive benefit package to include: Health, Dental, Vision, Supplemental Benefits, 401(k) with a company match, PTO, and much more!
Don't miss out! Come join us today and be part of one of the Fastest growing companies!
Skyhop Global is a Drug-Free Workplace