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MyFlorida UTILITY SYSTEM/ENGINEERING SPECIALIST in TALLAHASSEE, Florida

UTILITY SYSTEM/ENGINEERING SPECIALIST

Date: Jun 20, 2024

Location:

TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

Requisition No: 831818

Agency: Management Services

Working Title: UTILITY SYSTEM/ENGINEERING SPECIALIST

Pay Plan: Career Service

Position Number: 72004247

Salary: $80,000.00 - $82,433.00

Posting Closing Date: 06/27/2024

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Utility System Engineering Specialist

Division of Telecommunications, Bureau of Engineering

State of Florida Department of Management Services

This position is located in Tallahassee, FL

Position Overview and Responsibilities:

This position is responsible for overseeing and supporting all communications technologies for the SUNCOM statewide backbone. Primary responsibilities include contract and service development, consulting, engineering design, policy development, product management, project management, and quality assurance for new and current enterprise voice and data services.

Contract and Service Development: Defining new products, gathering market requirements, developing the procurement specifications (i.e. technical specifications), taking a lead technical role in the procurement process of a new service, and the development of the operation and user guide documentation.

Engineering Design: This is a highly technical position responsible for providing systems engineering analysis, management and designs required to establish statewide communications systems.

Policy Development: Analyzes agency business requirements. Develops policies, procedures, practices and methods for utilizing complex, mission-critical applications. Plans and develops integrated subsystems in complex, mission-critical applications.

Product Management: Responsibilities include an inbound and outbound focus on the overall health of a SUNCOM service. The role of product manager spans many activities from strategic to tactical which include product planning, product marketing, engineering design, market share, tracking profit and loss (P&L) responsibility, monitoring the competition, and maximizing sales revenues. P&L shall be a key metric for evaluating the product manager performance. This position is directly responsible for managing and monitoring the Florida Information Resource Network (FIRN) which services the K-12 educational community.

Consulting: T his position also provides technical guidance and support to state agencies and other SUNCOM customers regarding advanced aspects of communications systems engineering, Internet protocol, two-way radio communications, and resolution of systems engineering problems.

Quality Insurance: Responsibilities include creating, implementing, and following planned and systematic production processes that provide confidence in a product's suitability for its intended purpose. It is a set of activities intended to ensure that products (goods and/or services) satisfy customer requirements in a systematic, reliable fashion.

Perform surveys of existing communications systems, develop system models for analysis, prepare system equipment requirements, perform cost comparison of alternative designs, prepare and submit cost evaluation for budget requirements. Conduct field tests on communications systems for verification of equipment or performance analysis as required by contracts or industry standards.

Provide support as needed to the Emergency Operations Center during any declared disaster or emergency.

Knowledge, Skills, and Abilities:

  • Knowledge of generally accepted business principles, practices and procedures.

  • Knowledge of techniques of computer systems analysis and design.

  • Knowledge of structured analysis techniques.

  • Ability to identify and define user task needs and/or conduct short and long-range project planning studies.

  • Ability to prepare functional program specifications for complex business applications.

  • Ability to plan, organize and coordinate work assignments.

  • Ability to communicate technical information effectively to information technology personnel.

  • Ability to work independently.

  • Ability to establish and maintain effective working relationships with others. WAN and LAN design and operation.

  • Strong knowledge of Router, Switch and Firewall installation and software configuration.

  • Strong knowledge of Network routing design, troubleshooting, and IP traffic analysis.

  • Strong knowledge of Third-party extranet IP connectivity design, configuration, and integration.

  • Strong knowledge of IP Network management, security and engineering tools.

  • Strong knowledge of Encryption technology 3DES IPSec and AES.

  • Strong knowledge of IPSec VPN LAN-to-LAN, Centralized and Distributed.

  • SSL Proxy (Layer-7) and Network Presents (Layer-3) transport methodologies.

  • Cellular wireless data technology and secure network integration methodologies.

  • Proficient using the Microsoft Office suite (including Project and Visio) and other graphical CAD software.

  • Excellent presentation and communications skills.

  • Technical writing, contract negotiation and management.

  • Standing, Sitting, Walking, Balancing, Lifting/Carrying, Pushing/Pulling, Crouching/Squatting, Bending/Stooping/Twisting, Kneeling/Crawling, Reaching. Exerting up to 20 pounds of force frequently.

  • Adheres to safety awareness policies in the workplace, views safety videos when presented and attends required safety meetings. Practices lessons learned daily to avoid accidents.

  • Pursuant to F.S. 215.422 every officer or employee who is responsible for the approval or processing of vendors’ invoices or distribution of warrants to vendors are mandated to process, resolve and comply as section 215.422 requires.

  • Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork

    Minimum Qualifications:

  • B.S. degree in Engineering, Management Information Systems (or a related field) or 5 years of experience in the equivalent areas is required.

  • At least 2 years of experience in Telecommunications products and service management is required.

  • Palo Alto, ASA Firewall, BGP, VRF and VRF Lite configuration experience is required.

  • Experience with configuring Cisco IOS, IOS XE and IOS XR is required.

  • Experience with IP address management and VLSM is required.

  • Experience with SIEM tools is required.

    Preferred Qualifications:

  • VPN technology experience.

  • Experience configuring and administering Linux systems.

    Our Organization and Mission:

    Under the direction of Governor Ron DeSantis, Secretary Pedro Allende and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

    Special Notes:

DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses:

DMS.Ability@dms.fl.gov

DMS.Veterans@dms.fl.gov

An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

Successful completion of background screening will be required for this position.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Nearest Major Market:Tallahassee

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