Job Information
MyFlorida OPS COMMUNITY OPERATIONS SUPPORT - 72901531 in TALLAHASSEE, Florida
OPS COMMUNITY OPERATIONS SUPPORT - 72901531
Date: Sep 13, 2024
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 837459
Agency: Management Services
Working Title: OPS COMMUNITY OPERATIONS SUPPORT - 72901531
Pay Plan: Temp
Position Number: 72901531
Salary: $15.00 per hour, up to 20 hours per week
Posting Closing Date: 09/26/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
OPS Community Operations Support
Florida Digital Service
State of Florida Department of Management Services
This position is located in Tallahassee, FL
The Florida Digital Service is the lead entity responsible for state enterprise cybersecurity. It was established to propose innovative solutions that securely modernize state government, including technology and information services, to achieve value through digital transformation and interoperability, and to fully support the state’s cloud-first policy.
The OPS Intern is responsible for supporting the Cybersecurity Community Operations team in managing and coordinating cybersecurity initiatives. Assists with scheduling and calendar management, managing electronic files, addressing general queries, and supporting the preparation of reports and presentations. Provides administrative, coordinating, and logistical support to ensure the smooth operation of various team functions and initiatives.
Key Responsibilities:
· Scheduling and Coordination:
Assist with scheduling and calendar management for meetings and training sessions. Generate Zoom and Teams links and support pre-meeting role facilitation and post-meeting activities.
· Documentation and File Management:
Manage and organize electronic files, documentation, and resources. Maintain ISM forms and updates.
· Query and Communication Management:
Address general queries through the Security@Digital email box. Serve as a liaison between the various cybersecurity teams, agencies, and vendors, ensuring timely communication.
· Report and Presentation Preparation:
Assist in the preparation of reports and presentations. Compile and review various reports, ensuring accuracy and completeness.
· Security Training Content Maintenance:
Assist with updating and maintaining security training content. Support the coordination of training plans and content updates for cybersecurity awareness and training.
· License and Documentation Monitoring:
Help in monitoring cyber security solution licenses and coordinating responses to agency inquiries.
· Training Facilitation:
Assists in maintaining documentation for cybersecurity awareness and training vendors as well as tracking of planned and completed training for enterprise.
· Event and Exercise Facilitation:
Aid in the setup and facilitation of the annual ISM/CSIRT Training Exercise and support tasks associated with cybersecurity conference events, including logistics.
· Cybersecurity Advisory Council Support:
Help manage Cybersecurity Advisory Council Work Group facilitation, including maintaining the SharePoint site, uploading documents, compiling meeting notes, and putting together quarterly packages.
· Operational Support:
Provide general support for other operational and clerical functions as needed, ensuring the smooth functioning of office and its operations. This includes maintaining a tidy and organized work area (ensuring that cords are bundled, the floor remains presentable and safe for the team and guests, etc.)
Additional Duties:
· The incumbent will perform other duties as assigned by management, supporting the overall mission and objectives of the team.
Knowledge, skills, and abilities, including utilization of equipment, required for the position:
Technical Proficiency:
· Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
· Comfortable using various tools for data entry and management.
Attention to Detail: ·
High level of accuracy in data entry and documentation.
· Keen eye for detail to ensure reports and slides are free from errors and discrepancies.
Communication:
· Strong written and verbal communication skills.
· Ability to effectively communicate with team members and external stakeholders.
· Ability to handle confidential information.
Organization and Time Management:
· Excellent organizational skills to manage multiple tasks and priorities.
· Ability to manage time efficiently.
Problem-Solving:
· Ability to identify issues and escalate them appropriately.
· Comfortable reviewing and summarizing complex information.
Interpersonal Skills:
· Ability to work independently and collaboratively within a team.
· Positive attitude and a proactive approach to tasks.
· Willingness to assist with a variety of tasks and adapt to changing needs.
Minimum Requirements:
Education:
· High school diploma or equivalent
Experience:
· Two (2) years of professional experience using Microsoft Office Suite (Outlook, Excel, Word, PowerPoint); and
· Two (2) years of professional experience interacting with various stakeholders verbally and in writing; or
· Equivalent educational or volunteer experience beyond the minimum required education.
Preferred Qualifications:
· Some college coursework in business, administration, or a related field.
· Prior experience in an administrative role or similar position.
· Experience in an information technology environment.
· Basic understanding of IT and/or information security operations is desirable.
Other job-related requirements for this position:
Position requires sedentary work and repetitive motion.
Our Organization and Mission:
Under the direction of Governor Ron DeSantis, Secretary Pedro Allende and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”
Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses:
DMS.Ability@dms.myflorida.com
DMS.Veterans@dms.myflorida.com
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of background screening will be required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
TALLAHASSEE, FL, US, 32399
Nearest Major Market:Tallahassee