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Job Description Summary

The Chief Strategy, Marketing, & Commercial Operations Officer (CSMCOO) is a senior strategic role within the GE organization. This role will have ownership and accountability on a wing to wing basis on marketing, strategy, commercial excellence (GE’s indirect distribution business), and commercial operations in the country. The position holder will be responsible to ensure the necessary financial performance of each business unit. This position reports directly into the Chief Strategy and Marketing, and Commercial Operations Officer (CSMO), AKA and dotted line reporting into the Country GM.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

This position is also open to candidates applying from Korea, Malaysia, Indonesia, Australia, Thailand

Job Description

Roles & Responsibilities

• Strategy: Work with the CSMO AKA to synthesize, develop, and execute the in country strategic marketing and commercial plans in line with business goals and objectives.

• Direct market research and analytics to identify and exploit opportunities, customer needs, market sizing, and develop and maintain in-depth knowledge and understanding of trends and requirements in the healthcare market.

• Lead the development and implementation of in country marketing strategies to drives sales growth, market share, brand awareness.

• Assessment of portfolio competitiveness

• Create, execute, and continuously evolve the GTM strategy.

• Differentiated GTM on a short – medium – long term basis and execution thereof.

• Oversight over the In-Country Channel Excellence Team to ensure consistency of GE’s Channel Distribution Business

• Drive commercial rigor and ensure consistent financial performance from each CP across the region.

• Commercial oversight over the in-country Channel Excellence team for oversight of full wing-to-wing partner onboarding, enablement, commercialization, compliance, GTM on an individualized CP basis.

• Commercial Operations

• Optimizes commercial analytics function through optimal governance/policies, standardization (of reporting / visualization / forecasting) that enable improved funnel management, generation of insights from Win/Loss analyses, capture of IB/Competitive intelligence and tracking right sales performance KPIs.

• Works with in-country analytics resources to report quarterly performance on market, share, visibility, win-rate, coverage, cost to sell; drives PSR to understand reasons for sub-optimal performance, and drives (in collaboration with commercial leaders) programs that enable regaining strength across AKA region.

• Drive standardization and efficiency of the Inquiry-to-Order and other commercial operations through deployment of tools/technologies, automation, and process excellence including LEAN.

• Strategy

• Work with the in-country Channel Excellence Team for overall project management (e.g. requirement gathering, feature prioritization, trainings, access control/security, troubleshooting /fixing /escalation, and tracking use).

Mandatory Qualifications:

• Bachelors degrees in marketing, business administration, healthcare or related field

• Minimum 8-10 years working experience in marketing, sales, strategy, healthcare, medical devices, pharma industry, or related fields.

• Proven relevant commercial management (PnL) experience.

• Strong people leadership experience and servant leadership mindset.

• Innovativeness – we want people who think outside the box.

• Assertiveness – strong influencing skills across business functions is a must; confidence to share difficult messages and defend decisions and make judgement calls (and own them).

• Commercial intensity – tenacity and grit to drive commercial outcomes.

• Excellent written and verbal communication, presentation, and project management skills.

• Native fluency in English is a must. Local language knowledge ins a great plus.

• Experience of working in complex business environments with strong influencing and conflict resolution abilities.

• Ability to build systems and processes that scale, and that provide clear and transparent view of financial outcomes. Must be able to build dynamic, high-performance teams.

• Strong writing and record keeping ability for reports, matrices and database skills.

• Clear thinker, takes initiatives, self-starter, accountable and responsibility for own work.

• Must be highly motivated, results driven, energetic and capable of multi-tasking in a dynamic, rapidly growing organization.

• The ability to work with others in a potentially ambiguous, fast paced environment, including all levels of GE internal staff and distribution partners, and clients.

• Exceptional skills as a change agent and process oriented individual.

• Willingness to travel for work (25-40%).

Preferred Qualifications:

• 3 (ideally 4+) years in a top tier management consulting firm and additional bonus points for having exposure to diagnostic healthcare services operations, strategy formulation or commercial delivery.

• MBA or master’s degrees in medicine, marketing, business administration or related fields.

• Prior experience in building a 0-1, or any venture or startup experience will be highly valued.

• Proven large scale commercial operations experience.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information

Relocation Assistance Provided: Yes