Job Information
MultiCare Health System Manager Patient Financial Services in Tacoma, Washington
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0, Shift: Days, Schedule: Days Position Summary The Manager of Patient Financial Services is responsible for daily operations of an assigned segment of the department to ensure accurate, timely and compliant billing, follow-up, denial management, and collections or account resolution, always focusing on the patient's experience. This position requires intense coordination with facilities or clinic sites and supporting vendors. Work situations require management and supervision of billing, collection, accounts receivable, and/or other staff; knowledge of accounting and reporting practices; development of policies and procedures related to the billing and collection process, and establishing and maintaining client linkages and service parameters. Hospital-based leaders may have a dual matrixed reporting structure. Requirements BA or BS required, four (4) years of experience in lieu of degree will be considered. Preferred area of focus Business, Finance, or Accounting. Minimum five (5) years Accounts Receivable/Patient Billing/Cash Management experience required Minimum two (2) years of accounting or finance experience Minimum three (3) years of experience in a managerial or supervisory capacity required Healthcare Experience required Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our caregivers Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes "America's Best Employers by State" in 2023 Technology: "Most Wired"health caresystem 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $86,944.00 - $125,091.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here. MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V