Job Information
Tremco Incorporated Key Account Executive - Northwest US in Tacoma, Washington
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: Leverages industry and product knowledge to drive key accounts from the top down while influencing indirect field resources in the same accounts from the bottom up. Provides dedicated key account management, encourages, supports and develops field sales resources, strengthens internal and external relationships, increases revenues, drives market awareness, and improves customer dependence. Develops high, wide and deep relationships with the largest and most complex customers and key stakeholders to increase revenue, drive brand loyalty and ensure customer satisfaction. Pursues relationships with potential new key accounts and seeks business expansion opportunities with current customers. Enters sales-related information and data in salesforce.com daily, reviews and analyzes account details to enhance customer relationships and drive revenue growth, measures results and outcomes in account records. Supports national/key accounts and other strategic customers, gathers, and collects voice of customer feedback, and acts as a conduit with internal departments for research or action on issues raised. Provides direction and guidance for key accounts, meet or exceeds annual sales targets or quotas and suggest product improvements or expanding sales channels. Provides subject matter expertise for strategic initiatives (Panelization/Off-Site Construction/Nudura/Wall Systems or other area of expertise) to uncover business opportunities; build partnerships, relationships, connections; assist in developing relevant systems and processes, etc. in support of meeting established revenue targets. Leverages detailed knowledge of products and services offered to ensure that products and services consistently meet customer needs. Visits customer locations and work sites periodically to ensure customer satisfaction, promote ongoing business and expand reach within commercial and residential build projects. Collaborates with sales leadership to identify key opportunities for revenue growth and product targets within assigned region for inclusion in annual sales compensation planning. Analyzes customer's technical specifications, recommends the best product configuration and installation process, and estimates implementation effort, time, and resources. Uses technical knowledge of product offerings to advise and support sales teams with pricing estimates, sales quotations, requests for proposals and implementation guidance based on customer requirements. Reviews sales proposals for accuracy, completeness, and quality. Develops and delivers technical product presentations and materials used to engage customers and prospects and educate sales teams. Collaborates with sales teams to troubleshoot problems, develop solutions, and deliver customer training. Works with the Learning department to implement sales training and onboarding programs to prepare salespeople to discuss products and engage with potential customers or opportunities. Designs and delivers training sessions on company products, business practices, industry context, competitive information, and other topics as needed. Coaches field sales representatives on product categories technical value, proper execution of strategies, value proposition and general best practices. Evaluates and provides timely feedback to field sales representatives for growth, professional development