Job Information
Concentrix Ryanair Customer Support with English in Szczecin, Poland
Job Title:
Ryanair Customer Support with English
Job Description
Ryanair is Europe's most popular airline, with up to 142 million annual passengers, operating more than 2,400 flights a day and connecting 37 countries using a fleet of more than 450 aircraft. Another 200 Boeing 737 will join the fleet soon, allowing Ryanair to increase traffic even more !
As a result, Concentrix Poland is opening new opportunities for candidates who want to provide services to Ryanair!
We are a professional team working as an airline customer support.
Thanks to us, satisfied customers can enjoy a successful trip, and their difficult situations are solved by our qualified staff.
Join us and work as:
Ryanair Customer Support in English
Responsibilities:
assisting passengers, supporting them with travel difficulties and providing information via incoming calls/chat/e-mails on the following topics: baggage, booking tickets, rescheduling flights
handling complaints
Requirements:
Knowledge of English on communicative level (min. B2)
Ability to operate Windows operating system and MS Office package
Communication skills and attitude towards working with people
High personal culture and customer orientation
Commitment and motivation to work - together we can achieve more!
Availability to work from the office (Szczecin, Posejdon)
We offer:
modern workplace in the heart of Szczecin
guaranteed hourly rate based on a civil contract
fully paid training prior direct contact with the customers
flexible working days and hours (you can choose the working days and hours you want to work between Monday - Sunday 9:00 a.m. and 10:00 p.m.)
substantive support of the leader at each stage of cooperation
coaching to improve qualifications
possibility of promotion in the company structure
Location:
Poland, Szczecin
Language Requirements:
Time Type:
Full time
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