Campus Pride Jobs

The Operations Specialist serves as the direct supervisor for the Accounting Clerk and Enrollment Services Coordinator in the Project Advance Business Office, overseeing the program’s student billing and registration operations. This position provides training, ongoing mentorship, and annual performance reviews for staff members. In addition to supervisory responsibilities, this position monitors and assists with day-to-day business operations and provides hands-on support and direction for operations related to student registration, billing and payment processing, customer service, and record management for a large partnership program serving secondary students enrolled in Syracuse University courses. The ideal candidate possesses a high degree of professionalism and strong interpersonal and communication skills to engage with a diverse and high volume of stakeholders from partner school communities and on-campus faculty and staff. The Operations Specialist also provides administrative support for the program Director, other administrators, and staff. This position works closely with the Business Manager and requires sound judgment and discretion to help promote continuous program improvements and efficiencies and review and resolve enrollment-related conflicts. The Operations Specialist may also be tasked with special projects or strategic initiatives.