Job Information
TEKsystems IT Service Desk Analyst (Daytime) in Syracuse, New York
Description:
Our customer is looking for 1-3 additional, qualified IT Service Desk professionals to join their team of 13 as they are experiencing growth within the company and team has grown overwhelmed with ticket volumes as well as to address some positive attrition they've had in the org from members leaving the team. They support office and clinical locations around the country as well as aspen dental corporate/office employees.
Common issues that they are supporting and resolving on a day-day basis include:
Unlocking Accounts
Network Reboots (VPN issues)
Wireless Printer Connection
Troubleshooting Hardware/Software
Working within ServiceNOW for ticketing systems
Microsoft Office Suite (O365)
Windows 10 OS
Computer Performance
Skills:
Service desk, Help desk, Windows 10, Troubleshooting, Phone support, microsoft office, Office 365, Support, Servicenow, Active directory, Password reset, Ticketing system, Customer support, Technical support, Outlook, Windows, Customer service, End user support, Vpn, Hardware, Call center, software support, break/fix
If you are interested in learning more, please apply !
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.