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Delaware North Dunkin Food and Beverage Supervisor, Syracuse Airport in Syracuse, New York

Dunkin Food and Beverage Supervisor, Syracuse Airport

City, State:Syracuse, NY

Req ID:37288

Pay:$20.00 – $21.00 / hour

Category:Food & Beverage

Job type:Full-Time

Subsidiary:Travel

The opportunity

Delaware North Travel is searching for a full-time Food and Beverage Supervisor to join our Dunkin team at Syracuse Airport in Syracuse, New York. When guests are provided with excellent service, this is where we have achieved our greatest goal. As a Dunkin Food & Beverage Supervisor, you will lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks.

Shift: 3 am – 12:30 pm

Pay

$20.00 – $21.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay

  • Employee assistance program

  • Training and development opportunities

  • Employee discounts

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

  • Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are met

  • Assign duties to team members on shift and perform some service tasks

  • Assist managers in team member training and compliance

  • Investigate and resolve service complaints, review procedures operational areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume

  • Greet guests positively, professionally and as an individual, and monitor guests’ and team member need within your assigned area

More about you

  • Experience working in a restaurant or food service; supervisory experience

  • Self-motivated, superior organization and guest service abilities

  • Excellent written and verbal communication skills with customer relation skills

  • No college degree required

Physical requirements

  • Must be able to carry up to 35 lbs

  • Standing, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms

Who we are

Providing hospitality services since 2019, Delaware North operates food and beverage services at Syracuse Hancock International Airport. Dining options include the Middle Ages Brewing Company, Dunkin Coffee on the Run, and Johnny Rockets. Serving more than a million travelers each year, Syracuse Hancock International Airport is the primary passenger airport for Central New York. Delaware North team members receive a paid meal during their shifts.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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