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New York State Civil Service Administrative Assistant 1 or Administrative Assistant Trainee 1 or Trainee 2 CNYDDSO in Syracuse, New York

NY HELP Yes

Agency People With Developmental Disabilities, Office for

Title Administrative Assistant 1 or Administrative Assistant Trainee 1 or Trainee 2 CNYDDSO

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 11

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $39215 to $56743 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 40

Workday

From 7:30 AM

To 3:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Onondaga

Street Address 187 Northern Concourse

City Syracuse

State NY

Zip Code 13212

Minimum Qualifications MINIMUM QUALIFICATIONS:Administrative Assistant 1:Candidates must be a current New York State employee reachable on the Administrative Assistant 1 eligible list. Transfer: Candidates must have one-year permanent competitive service as an Administrative Assistant 1 and be eligible for lateral transfer to transfer under Section 70.1 of the Civil Service Law.ORCandidates must have one year of permanent competitive or 55b/c service in a title SG-09 or above deemed eligible for transfer under Section 70.1 of the Civil Service Law AND completion of all required mandatory and elective coursework. Open Competitive: Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.Administrative Assistant Trainee 1:Transfer: Candidates must have one year of permanent competitive or 55b/c service in a title SG-06 or above deemed eligible for transfer under Section 70.1 of the Civil Service Law. Open Competitive: Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to Trainee 2.Administrative Assistant Trainee 2: Transfer: Candidates must have one year of permanent competitive or 55b/c service in a title SG-08 or above deemed eligible for transfer under Section 70.1 of the Civil Service Law AND completion of all required mandatory coursework. Open Competitive: One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training as a Trainee 2 you will advance to the full level of this title without further examination.Incumbents will be required to take four mandatory courses the first year of the traineeship and four elective courses in each the second year of the traineeship in four competency areas through the CSEA Partnership, or equivalent offerings through another entity as determined by the agency. All trainees are required to successfully complete all courses before advancing to Administrative Assistant 1, G-11. Candidates that are not currently incumbering or have not previously held a keyboard or secretarial title, will have to take, and pass a typing proficiency exam to qualify for transfer.Preferred Qualifications: • Ability to manage changing priorities in a fast-paced office environment. • Strong organizational skills. • Attention to detail. • Excellent communication skills. • High proficiency with Microsoft Outlook, Word, Excel and Access. • Strong knowledge of professional correspondence formatting. • Ability to proofread and edit all correspondence prepared for signature. • Desire to contribute to a team-oriented workplace.

Duties Description POSITION DESCRIPTION: To provide office and clerical support for the Talent Development and Training team #LI-DV1PRIMARY DUTIES AND RESPONSIBILITIES: • Answers telephone and gives information to callers, takes messages, and transfers calls to appropriate individuals.• Greets visitors or callers and handles their inquiries; or directs them to the appropriate persons.• Opens, reads, routes, and distributes incoming mail or other materials and answers routine letters.• Sets up and manages paper and electronic filing systems.• Uses various information technology applications such as email, database, and word processing.• Operates office equipment such as printers, scanners, and copiers; and arranges for repairs when equipment malfunctions.• Creates, maintains, and enters information into databases.• Maintains scheduling and event calendars. Schedules and confirms appointments for clients, customers, or Supervisors.• Coordinates conferences, meetings, or special events, such as luncheons or graduation ceremonies. Makes travel arrangements for staff.• Completes forms in accordance with agency procedures.• Makes copies of various documents, places them in proper files, and distributes them to appropriate staff.• Locates and attaches appropriate files to incoming correspondence requiring replies.• Composes, types, and distributes meeting notes, correspondence, and reports.• Provides services, such as order placement or account information.• Reviews work done by others to check for correct spelling and proper grammar, ensures that office format policies are followed and recommends revisions.• Searches for information using such sources as the internet.• Manages projects or contributes to committee or teamwork.• Mails various items including letters, reports, and promotional materials; and prepares packages and arranges for them to be shipped.• Orders and distributes supplies.• Creates conference or event materials such as flyers or invitations.• Establishes work procedures or schedules and keeps track of the daily work of clerical staff.• May supervise other clerical staff and provide training and orientation to new staff.NY HELPS - This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).? HELPS Program titles may be filled via a non-competitive appointment.? This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title. If you are hired under the HELPS Program, you will be first be appointed as a temporary employee.? In June 2025, if you are performing successfully in the position, your appointment will be changed from temporary to permanent non-competitive.? Once you are in permanent status, your official probationary period will begin, and you may take any promotion exam for which you are qualified. At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status.? You will not have to take an exam to gain permanent competitive status.

Additional Comments TITLE: Administrative Assistant 1 - OR - Administrative Assistant Trainee 1 or Trainee 2 NUMBER OF POSITIONS: OneSALARY GRADE: SG 11SALARY: $46,306 - $56,743 (Administrative Assistant 1) $39,215 (Administrative Assistant Trainee 1)* $43,768 (Administrative Assistant Trainee 2)*JURISDICTIONAL CLASS: Competitive / Non-CompetitiveNEGOTIATING UNIT: CSEA - 04 OFFICE/REGION: OPWDD – Region 2 DIVISION/DEPARTMENT: Division of Administration LOCATION: Talent Development & Training Department 187 Northern Concourse North Syracuse, NY 13212WORK SCHEDULE: 7:30am – 3:30pm Monday – Friday Pass days: Saturday & Sunday

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources

Telephone

Fax 315-473-6658

Email Address CentralNY.Careers@opwdd.ny.gov

Address

Street 187 Northern Concourse

City Syracuse

State NY

Zip Code 13212

Notes on Applying PROCEDURE: Internal CNY DDSO candidates submit PRF-1 form with cover letter/resume. All others submit cover letter and resume by 07/01/2024 to: Central New York DDSOAttn: Human Resources187 Northern ConcourseNorth Syracuse, NY 13212Fax: 315-473-6658E-mail: CentralNY.careers@opwdd.ny.govPlease reference the above EOA #24-186 in all correspondence. Any questions regarding the duties of this position may be directed to Tammy Nahumck, Assoc Director of Training 1 MH, 315-339-0110 ext. 216NYS offers Incredible Benefits! • Savings programs such as the U.S. Savings Bond and the College Savings Plan. • Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses. • Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs. • Life insurance and Disability insurance. • The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis. • Public Service Loan Forgiveness (PSLF) Program. Paid Holidays and Leave • Thirteen (13) paid holidays each year. • Thirteen (13) days of paid vacation leave initially. • Five (5) days paid personal leave each year. • Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year. • Up to three (3) days professional leave each year to participate in professional development events. Health Care Coverage Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost. Retirement Program Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation. Professional Development and Education and Training NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://goer.ny.gov/training-and-professional-development. Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp. OPWDD is committed to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas, and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs.If you are employed by state government, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice. Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee believes they need a reasonable accommodation, they should contact the NYS OPWDD Workforce and Talent Management Central Office (518) 473-4785 or Email at accommodationrequests@opwdd.ny.gov to obtain information and RA forms.Please Note:• For CSEA positions: Local Bidding Agreements will be honored. • Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.• In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.• OPWDD is an Equal Opportunity/Affirmative Action Employer.

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