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Dynatrace Sales Development Representative in Sydney, Australia

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

We are looking for engaging, curious, collaborative, results-driven and customer-obsessed Sales Development Representative’s (SDR) to join the village. At Dynatrace our SDR’s are a critical part of our go-to-market team and as our first interaction point with future customers, they collaborate closely with marketing and our Account Executives to inform and identify and qualify opportunity across our key account.

You will be a self-starter who can work autonomously, are tech savvy, curious, motivated to learn and work with others, and have a strong passion to over-achieve. Please note that this role would be on a hybrid work model.

  • Build revenue pipeline by setting introductory meetings with target influencers and key decision makers

  • Conduct proactive research on accounts using Google, LinkedIn, Lusha and other tools you will be provided.

  • Profile assigned accounts by developing an understanding of the accounts’ business and technology challenges, opportunities, drivers, and market positioning.

  • Drive outbound ‘named account’ prospecting to generate new logo business opportunities, call into senior IT management and liaise with C-Level and senior IT management contacts.

  • Educate prospective customers on the value of Dynatrace enterprise solutions and qualify opportunities with business potential.

  • Support prospect and community awareness and education of Dynatrace solutions and trends across social media channels.

  • Follow up on inbound enquiries and leads generated through our APAC marketing campaigns and provide feedback to marketing on the quality of these leads and prospects.

  • Perform analysis on CRM (Salesforce) to track activities, attend weekly territory forecast meetings and update team on progress of identified activities.

  • Meet and exceed your defined target of qualified opportunities per quarter.


  • A passion for technology and software sales, 1-2 years of customer facing experience is required

  • University degree, College Diploma or equivalent experience

  • Experience using a CRM (Salesforce)

  • High level of commitment to exceptional customer service and relationship building

  • Exceptional written and verbal communication and influencing

  • Ability to work both individually and in a collaborative team environment

  • Strong time management as well as the ability prioritise tasks and effectively meet deadlines

  • Self-motivated with the ability to work in a fast paced and constantly changing environment

  • Collaborative and coachable mindset - you should be excited about continuously improving your skills and impact

  • Resourcefulness and results driven operating style

  • Strong problem solving, organisational and interpersonal skills

Additional Information

  • Dynatrace is a leader in unified observability and security.

  • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. 

  • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

  • The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.

  • Over 50% of the Fortune 100 companies are current customers of Dynatrace.