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Shaw Industries Inc Commercial Account Manager- New South Wales, Australia in Sydney, Australia

Job Title

Commercial Account Manager- New South Wales, Australia

Position Overview

Shaw Contract is a global design leader in commercial flooring for some of the world’s most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education and multi-family dwellings; supporting the spaces in which we work, learn, live, play and heal.

Our Commercial Sales Account Managers have specific responsibilities that include daily sales calls on existing customers in an assigned territory. This territory will cover the New South Wales, Australia market. He/she must be able to present products to architects, designers, end users, and other users. New end use business development skills are preferred. Additionally, he/she must continually prospect for viable new accounts while developing a key awareness of what is happening in New South Wales, Australia.

Key Responsibilities & Accountabilities:

  • Have an orientation to Innovate, Adapt, Compete and Grow.

  • Understand the art & science of sales while executing both in your territory management.

  • Have a commitment to excellence.

  • Meet your commitments.

  • Be a motivated self starter with the desire to compete and win.

  • Have excellent organizational and time management skills.

  • Have the ability to work via lateral influence in a collaborative, team environment.

  • Candidates must have excellent presentation skills and have the ability to inspire our A&D clients by sharing our product design inspirations.

  • Candidates must have the knowledge and skills to manage and grow their businesses through A&D, End Use, Contractors; and have the ability to completely manage a project from inception to installation.

  • Sales territories must be managed through Salesforce.com performing all essential daily, weekly and monthly activities. All territories will have an annual business plan which is executed through Salesforce.com annually.

  • Candidates must have specific, account based prospecting plans utilizing SPPM with all account notes captured in Salesforce.com. It is expected all salesperson’s can complete the appropriate account profiles for A&D, End Use and Contractors. All profile notes should be documented in Salesforce.com.

  • All territories will do monthly business reports.

  • The expectation is to average 4-6 sales calls daily, focusing 85% of our time and sales calls on A&D and End Use clients who write or influence specifications.

  • Have the ability to work with marketing on all account based marketing plans while following through on all marketing leads within 48 hours.

Our Account Managers must implement the selling process in the designated territory; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical. The ability to interact/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a flexible personality and be able to communicate clearly to other persons, both orally and in written form. The Account Manager must deliver presentations to architects, designers, and end-users to educate them on the flooring industry and how Shaw Contract brand can benefit them on their projects.

Preferred Experience:

  • 2 years of prior sales experience

  • Experience in commercial interiors or commercial finishes

  • Experience managing a dealer network

  • Experience selling through institutional segments (including but not limited to all levels of government, education and healthcare)

Competencies:

  • Execute Action Plan

  • Deliver Compelling Communication

  • Build Customer Satisfaction

  • Initiate Action

  • Adapt and Change

  • Build Trusting Relationships

Position Requirements:

  • Must have the ability to live and work in Australia

  • Must have relevant and valid Drivers License

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Work Shift

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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