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Copeland Process Quality Control Supervisor in Suzhou, China

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Responsibilities:

Ensure customer’s requirements are addressed and satisfied in day-to-day production

Take care of customer complaints caused by production line

Review and analyze customer’s requirements and make proven action plan

Ensure all corrective actions related to customer requirements are well

implemented on production line

Handle and direct day to day activities of process quality control team to ensure quality and regulatory compliance

Control and define manufacturing process parameter, including control plan, FMEA, standardized work, internal PPM method, etc.

Analyze statistical data and product specification to resolve present standards and establish proposed quality expectation of finished goods

Launch new products efficiently with a high level of quality

Identify technical challenges in the production and lead project to improve gradually

Monitor and supervise daily work of process quality team

Lead and empower the team through open communication, provide mentorship, motivation, and regular feedback

Requirements:

Candidates with a Bachelor’s degree or equivalent experience in Materials Science and Engineering or Mechanical Engineering are encouraged to apply

Minimum 8 years’ quality control related experiences in manufacturing environment, including at least 3 years’ experience of team management

Have a good understanding/knowledge about GD&T

Familiar with quality tools, including SPC, MSA, etc.

Customer oriented and high accountability

Strong problem-solving skills and an unwavering dedication to continuous improvement

Good negotiation and interpersonal skills

Self-motivated & upbeat with a strong work ethic

Proficient in English both for oral and written

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Diversity, Equity & Inclusion

At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live. 

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.

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