Campus Pride Jobs

JOB REQUIREMENTS: Apply today to join our Technology Services team as a talented organizational partner! As a Network Technician you will work both independently and in a team setting and demonstrate the ability to manage and see assigned projects through to completion. You will install, configure, and trouble shoot networking and microcomputer hardware and software systems, including telephone systems. The Network Technician also provides technical assistance and training to users by performing the essential duties listed below. This position is responsible for on-call rotation and operates with an intense level of confidentiality and the ability to communicate effectively. This position is also responsible for providing truthful and accurate written and verbal communications. Interested? Don\'t delay! This position is open until filled. Door County is an Equal Opportunity Employer Essential Job Functions Performs software/hardware troubleshooting to isolate, diagnose, and correct problems. Installs and maintains a multitude of hardware as required. This includes but is not limited to personal computers (PCs), servers, printers, wired and wireless phones, tablets, and various network components and storage systems Installs, develops, and maintains various storage including RAID/mirroring/redundancy/replication and NAS/SAN technology. Installs and maintains a multitude of software as required. This includes organization wide such as Microsoft Office and department specific such as Spillman/LandNav/NWS. Installs and maintains various Microsoft related technologies including but not limited to SQL, Exchange, Active Directory, operating systems both desktop and server, terminal server, WSUS, NTFS, and file sharing. Installs, develops, and maintains security including firewall rules, VPNs, remote access, web/e-mail filtration, anti-virus, patching, door control, wireless, ACLs, and proper directory structure with share/file permissions. Installs, maintains, and develops virtual solutions including hypervisors VMWare/Citrix Xen and desktops/applications including XenApp and XenDesktop. Maintains a 24/7 enterprise operation including backup/recovery and participation in our helpdesk. This includes after-hours work taking call rotation and reacting to events/alerts to keep a near 100% uptime environment. Programs switches, firewalls, and routers as needed primarily Cisco. Trains county staff on the proper use of software and hardware. Provides end user setup/onboarding and technical support. Documents various procedures, help requests, and maintains inventory control Evaluates current hardware and software capabilities and makes recommendations for improvements. Program phone switch and its associated voice mail system (internal or external) for any type of special call features (i.e. call rerouting, call forwarding, hunt groups, voice mail, direct inward dial, and integrated voice mail faxing). Assist as needed in maintenance of all structured wiring used to connect or interconnect clients to the network. General Job Functions Performs PC and Network administrative duties as necessary. Coordinates/Communicates with vendors for services, purchases, or service/warranty of their equipment. Inventories and orders computer related supplies. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Knowledge, skill & ability to install, maintain, patch or upgrade hardware & software within the global technology environment. Knowledge of: -standard networking concepts such as VLANs, layer 2 & layer 3, routing, VPNs, subnetting, DHCP, DNS, trunks, & packet tagging. -corporate/enterprise compute environments including client/server relationship, various topologies, MDF/IDF distributions, security, and high availability. -storage SAN/NAS concepts & systems. -virtualization especially VMWare & Citrix technologies. -Microsoft operating systems & enterprise applications. -VOIP phone systems especial y Cisco. Ability to: -add, move & change physical clients (PC\'s, Servers, Printers, Telephones) & add them to the wired or wireless network. -understand the concept of structured wiring & maintain all wiring used to interconnect physical clients to their source servers. -secure clients, servers, & infrastructure utilizing best practice methodologies. -be resourceful to solve issues, generate next steps, & improve County efficiencies. -use tact & courtesy in maintaining an effective working relationship with department employees, county supervisors, county officials, & general public. -communicate effectively with people having varying degrees of computer knowledge & associated terminology. -document & organize procedures & info related to tech, & make it available as appropriate. -work alone & in a team to solve problem -read, comprehend, & communicate verbally & in writing. ***** APPLICATION INSTRUCTIONS: Apply Online: www.co.door.wi.gov