Job Information
Robert Half Customer Service Representative in Stratford, Connecticut
Description
Customer Service Representatives will be preferred for this position via Robert Half if they love building solid customer relationships. This Customer Service Representative position is an excellent career opportunity for someone who is articulate and highly-skilled. This Customer Service Representative job is long-term contract / temporary, and located in Stratford, Connecticut. If you want to work in a dynamic, rapidly changing call center, this could be the job for you!
Responsibilities
Field and send written business correspondence
Contribute accurate, friendly customer service in a timely fashion
You will likely support business development and client referral goals by actively cross-selling and referring customers
Handle incoming telephone calls
Requirements
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Proven computer skills
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Foundational knowledge in customer service
-BILINGUAL candidates speaking Spanish, Portuguese or Haitian Creole preferred
Comprehensive knowledge of Call Center Customer Service
Epic System experience preferred
No stranger to performing extensive research to resolve complex customer inquiries
Excellent oral and written communications skills
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, High-rise, and Insightly
Customer service and office administrative skills
Supportive, positive attitude with a professional demeanor applied to all tasks
Advanced Microsoft Office skills
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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