Campus Pride Jobs

JOB REQUIREMENTS: R21475 101140 1709 Patch St, Stevens Point, Wisconsin 54481 TruGreen accepts applications on an ongoing basis. Job Description TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and \"a great place to work!\" Position Overview Provides quality and timely service to the customer through the recruitment, training, and supervision of a team of lawn care specialists. Provides effective coaching and development of field staff so that they may positively impact customer retention through exceeding customer expectations. Responsibilities 1. Evaluates the quality of service provided to customers and develops procedures to minimize customer complaints. Ensures diplomacy concerning customer service-related concerns. 2. Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations. 3. Recruits, interviews and selects personnel needed to efficiently staff the service function. Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy. 4. Plans and conducts new hire and on-going training for service personnel in customer service skills, technical skills, safety policies, and procedures. 5. Supervises a team of technicians to ensure service (production and sales) goals are met. Maintains positive morale among personnel and actively promotes teamwork. 6. Examines associate work for accuracy, neatness, and conformance to best practices as well as company policies and procedures. 7. Determines work procedures issuing oral and written instructions. Expedites workflow by coordinating the sharing of information between customer and field technician. Prepares work schedules and assigns and monitors duties to service personnel for efficiency. 8. Prepares composite reports from individual reports of subordinates. Conducts daily and weekly management meetings. 9. Ensures that a safe workplace is provided for all associates by ongoing training and adherence to company policies. 10. Maintains Department of Transportation Pre/Post Trip Inspection and Drive Qualification files. Ensures current licensing is maintained by all associates as required by company policy/state and/or federal law. Education and Experience Requirements * Associate\'s degree in a business-related discipline and two (2) or more years of related experience in lawn/horticulture/agronomy/lawn care services required, or an equivalent combination of education and experience. * 2+ years of supervisory management experience required * Certificates,... For full info follow application link. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/69F679C27AF441FA