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ASSOCIATED BANK Default Services Technician in STEVENS POINT, Wisconsin

JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Under the direction of the DS Supervisor review, prepare, send or delivery of mail correspondence/documents in a timely manner. Pre-screen assistance and Release of Liability applications and work with the customer to complete required documentation. Submit PMI and GSE claims in a timely and accurate manner. Complete weekly and monthly reporting and identify account information for accuracy. In order to ensure compliance with State, Federal, Regulatory, Investor and Bank guidelines and timelines activate accounts into the appropriate status, compile and maintain accurate records to document the processes. Work with Attorneys, Appraisal Companies, Title Companies, investors, PMI networks and customer as applicable. Address customer questions through phone calls, E-mail, and standard mail as applicable. This position relates to and can be performed in Loss Mitigation, Bankruptcy, Foreclosure, Consumer non-real estate, Equity or REO/Claims functions within the Asset Recovery department. Job Accountabilities * Adhere to policies and procedures to ensure compliance with Bank, audit, regulatory and investor guidelines. * Communicate with customers, title companies, loan officers, insurance companies, GSE, PMI companies, other 3rd parties and servicing personnel as it relates to servicing mortgage loans. * Review documents submitted for LM workouts and release of liability requests. Communicate with customers or other parties as needed. * Tracking and reporting work and finding errors, organized and attention to detail in all aspects. Review account information, perform appropriate system maintenance to loan accounts, maintain accurate account records and assemble all loan documents for appropriate coordination. * Preparing, editing, distributing, and/or correcting interdepartmental daily, weekly and monthly delinquency reports to management and investors including HUD & MI delinquency, along with correspondence and servicing system. * Prepare files for servicing staff, document individual core systems with all conversation and other details regarding tasks completed and ensure we image all correspondence. *... For full info follow application link. The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (\"Associated\") provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/E34EFC7A1B3D48D0

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