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WORKFORCE DEVELOPMENT SPECIALIST 1/2/3

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WORKFORCE DEVELOPMENT SPECIALIST 1/2/3

Salary

$2,784.00 - $5,460.00 Monthly

Location

Statewide, LA

Job Type

Classified

Job Number

LWC188923-1-11-24KK

Department

LWC-Office of Workforce Development

Opening Date

01/11/2024

Closing Date

Continuous

• Description

• Benefits

• Questions

Supplemental Information

Workforce Development Specialist 1/2/3

Office of Workforce Development

Division: Field Operations Location: Statewide Announcement: LWC188923-1-11-24KK

Position Information

This position may be filled as either a Probational or a Job Appointment (open to all qualified applicants); a Promotion (open to all statewide classified and Agency wide permanent status employees); or by Detail to Special Duty. Current permanent status, classified employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.

Applicants should demonstrate proficiency in the following areas:

• Displaying Expertise:The ability to exhibit specialized skills or knowledge gained from experience or training

Examples of Qualified Behaviors:

Exhibits the specialized knowledge and skills associated with the position

Effectively applies specialized knowledge and skills to perform work tasks

Keeps one's job skills current

Examples of Well-Qualified Behaviors:

Earns or maintains industry-specific credentials

Shares expertise with others

Serves as a subject matter expert

• Focusing on Customers:The ability to serve the needs of those who support and/or rely on the services provided.

Examples of Qualified Behaviors:

Delivers services and/or products that meet customer expectations

Responds to customer questions and/or requests in a timely manner

Conducts a thorough assessment of what the customer wants and needs fosters positive relationships with internal and external customers

Examples of Well-Qualified Behaviors:

Delivers services and/or products that exceed customer expectations

Anticipates customer questions and/or requests

Maintains positive relationships with internal and external customers provides varied solutions based on customer wants and needs

• Thinking Critically:The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches.

Examples of Qualified Behaviors:

Forms conclusions based on logic and factual evidence

Evaluates relevant and reliable evidence: data, opinions, and arguments

Identifies potential bias or logical flaws in interpretations, viewpoints, or perspectives Identifies the problem or question to clarify the purpose and context

Examples of Well-Qualified Behaviors:

Eliminates bias and logical flaws from interpretations, viewpoints, or perspectives

Explains the relevance and reliability of the evidence used for critical thinking

Seeks feedback to ensure clarity of purpose and context

Makes recommendations based on logic and factual evidence

As part of a Career Progression Group, vacancies may be filled from this recruitment as a Workforce Development Specialist 1, 2, or 3 depending on the level of experience of the selected applicant. Please refer to the "Job Specifications" tab located at the top of the LA Careers "Current Job Opportunities page" for specific information on salary ranges, minimum qualification requirements and job concepts for each level.

Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

This agency participates in the E-Verify system for verification of citizenship and employment authorization. All applicants selected for employment must submit to drug screening and background check. If you are contacted for an interview, please let us know at that time if you need a special accommodation for a disability. The Louisiana Workforce Commission is an equal employment opportunity employer and serves as a model employer for individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# 800-259-5154 LWC does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, disability, age, or pregnancy, and prohibits harassment of any type.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

For further information about this vacancy contact:

Kedrick Kennedy

kkennedy@lwc.la.gov

Louisiana Workforce Commission

Minimum Qualifications

MINIMUM QUALIFICATIONS:

A baccalaureate degree.

SUBSTITUTIONS:

Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.

Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:

A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.

30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.

60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.

90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.

120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.

College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.

NOTE:

Any college hours or degree must be from an accredited college or university.

Job Concepts

FUNCTION OF WORK:

To provide professional support services for Workforce Development programs.

LEVEL OF WORK:

Entry.

SUPERVISION RECEIVED:

Close from higher-level Workforce Development personnel.

SUPERVISION EXERCISED:

None.

LOCATION OF WORK:

May be used by state agencies with workforce development functions.

JOB DISTINCTIONS:

Differs from Workforce Development Specialist 2 by the absence of experienced-level duties.

Examples of Work

EXAMPLES LISTED BELOW INCLUDE BRIEF SAMPLES OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. PLEASE NOTE THAT NOT ALL TASKS ARE INCLUDED.

Performs entry-level professional duties for workforce development programs such as membership, skills development, recruitment/job placement, and business services.

Provides entry-level professional support for Workforce Development programs such as examining, inspecting, investigating, tracking of trends, and/or researching program activity for a Workforce Development statewide program. Advise supervisor of matters which might indicate program abuse.

Answers general questions regarding assigned programs to assist local offices, employers, and applicants. Assists with general technical problems and advises on program policies and procedures.

May begin conducting interviews to assess a client’s interests, aptitudes, abilities and personality to develop educational, vocational planning or employment plans. Assist clients in developing realistic career paths.

Participates in providing skills development services to employers, applicants, and claimants such as job readiness skills, personal appearance, educational and/or vocational counseling, interviewing skills, career path selections, reemployment, training, Unemployment Insurance Claims procedures, and/or Unemployment Insurance Appeals.

Communicates with area employers to promote agency services.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day

• Martin Luther King, Jr. Day,

• Mardi Gras,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and Christmas Day.

* Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system

• Teacher's Retirement System of Louisiana (www.trsl.org),

• Louisiana School Employees Retirement System (www.lsers.net), among others

  01

  Rate your ability to display expertise based on our definition: The ability to exhibit specialized skills or knowledge gained from experience or training.

• I have no experience and/or am uncomfortable displaying expertise

• I have limited experience or require assistance to display expertise

• I can display expertise

• I can display expertise and help others improve their ability to display expertise

  02

  Explain your rating by providing specific and relevant examples in the box below.

  03

  Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.

• I have no experience and/or am uncomfortable focusing on customers

• I have limited experience or require assistance to focus on customers

• I can focus on customers

• I can focus on customers and help others improve their ability to focus on customers

  04

  Explain your rating by providing specific and relevant examples in the box below.

  05

  Rate your ability to think critically based on our definition: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

• I have no experience and/or am uncomfortable thinking critically

• I have limited experience or require assistance to think critically

• I can think critically

• I can think critically and help others improve their ability to think critically

  06

  Explain your rating by providing specific and relevant examples in the box below.

  Required Question

Agency

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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