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Stanford University IT Systems Analyst in Stanford, California

IT Systems Analyst

Business Affairs: University IT (UIT), Redwood City, California, United States

Information Technology Services

Post Date Apr 23, 2024

Requisition # 102991

Note: this role is being hired at the IT Systems Analyst 2 (grade I) or 3 (grade K) level, depending on background and qualifications. Requirements for each level are indicated below.

For IT Systems Analyst 2 (4802/I):

Stanford’s University Information Technology (UIT) organization services diverse clientele from various university business units and schools. We are a hub of business analysts, developers, testers and architects who design and build applications to support core functions of the University.

We are looking for an experienced IT Systems Analyst to join our Middleware and Integration Services (MaIS) group in Enterprise Technology (ET) within University IT. MaIS applications are widely used by the campus community and by University business systems to process enterprise data about people, organizations, courses, workgroups, and authority. The group handles a set of central Registries and additionally supports a suite of applications developed in Oracle Apex and Java background processes that facilitate enterprise applications integration.

This position is for a team focused on development and maintenance of these systems. The incumbent works closely with the other Software developers, Business analysts, QA and the deployment and operations teams. A successful candidate will have demonstrated a track record of specifying requirements and/or design solutions for business information systems and incorporate new technical systems to improve work-flow, production, efficiency and effectiveness. May serve as project lead.

This is a hybrid eligible position.

Core Duties:

  • Translate business processes into system requirements and/or development of systems solutions.

  • Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs.

  • Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system issues.

  • Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation.

  • Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing.

  • Develop instructional materials, training and job aids.

  • Advise users requiring assistance in solving complex problems or issues regarding management and business systems.

  • Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users.

  • Liaise with external vendors or partners in support of business systems, which may include system development, implementation and/or operations.

  • Coordinate the implementation of new or modified business systems.

Education & Experience:

Bachelor's degree in Computer Science or Engineering, and five years relevant experience or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

  • Knowledge of computer system capabilities, business processes, and workflow.

  • Experience with enterprise applications and understanding of database driven applications.

  • Passion for working with end users to understand their needs and improve their end-user experience

  • Strong understanding of the software development process.

  • Oracle PL/SQL development and SQL programming experience preferred

  • Experience working with Oracle Application Express (APEX) desired

  • Knowledge of principles and techniques used in conducting management studies and in systems analysis.

  • Current knowledge of rapidly changing computer technology.

  • Skill in conducting interviews and facilitating group meetings.

  • Skill in developing and conducting training programs.

  • Strong User Interface design skills and experience crafting effective system solutions

  • Ability to design and document complex business systems.

  • Able to work on multiple initiatives at a time with an ability to manage and prioritize work

  • A solid grasp of technical problems, capabilities, and solutions especially around database applications

  • Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.

  • Strong listening, negotiation and conflict resolution skills.

  • Proven problem solving and analytical thinking and ability to approach problems logically and systematically.

Physical Requirements

  • Perform desk-based computer tasks.

  • Frequently sit, grasp lightly/fine manipulation.

  • Occasionally stand/walk, writing by hand.

  • Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds.

Working Conditions

  • May work extended hours, evenings and weekends.

Work Standards

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

  • Subject to and expected to stay in sync with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in Stanford's Administrative Guide,http://adminguide.stanford.edu.

The expected pay range for this position is $109,000 to $149,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for You:

Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

  • Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

  • A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

  • Discovery and fun. Stroll through historic sculptures, trails, and museums.

  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more!

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources atstanfordelr@stanford.edu. For all other inquiries, please submit acontact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

For IT Systems Analyst 3 (4803/K):

Stanford’s University Information Technology (UIT) organization services diverse clientele from various university business units and schools. We are a hub of business analysts, developers, testers and architects who design and build applications to support core functions of the University.

We are looking for an experienced IT Systems Analyst to join our Middleware and Integration Services (MaIS) group in Enterprise Technology (ET) within University IT. MaIS applications are widely used by the campus community and by University business systems to process enterprise data about people, organizations, courses, workgroups, and authority. The group handles a set of central Registries and additionally supports a suite of applications developed in Oracle Apex and Java background processes that facilitate enterprise applications integration.

This position is for a team focused on development and maintenance of these systems. The incumbent works closely with the other Software developers, Business analysts, QA and the deployment and operations teams. A successful candidate will have demonstrated a track record of specifying requirements and/or design solutions for business information systems and incorporate new technical systems to improve work-flow, production, efficiency and effectiveness. May serve as project lead.

This is a hybrid eligible position.

Core Duties:

  • Translate business processes into system requirements and/or development of systems solutions.

  • Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs.

  • Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system issues.

  • Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation.

  • Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing.

  • Develop instructional materials, training and job aids.

  • Advise users requiring assistance in solving complex problems or issues regarding management and business systems.

  • Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users.

  • Liaise with external vendors or partners in support of business systems, which may include system development, implementation and/or operations.

  • Coordinate the implementation of new or modified business systems.

Education & Experience:

Bachelor's degree in Computer Science or Engineering, and 10 years relevant experience or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

  • Knowledge of computer system capabilities, business processes, and workflow.

  • Experience with enterprise applications and understanding of database driven applications.

  • Passion for working with end users to understand their needs and improve their end-user experience

  • Strong understanding of the software development process.

  • Oracle PL/SQL development and SQL programming experience preferred

  • Experience working with Oracle Application Express (APEX) desired

  • Knowledge of principles and techniques used in conducting management studies and in systems analysis.

  • Current knowledge of rapidly changing computer technology.

  • Skill in conducting interviews and facilitating group meetings.

  • Skill in developing and conducting training programs.

  • Strong User Interface design skills and experience crafting effective system solutions

  • Ability to design and document complex business systems.

  • Able to work on multiple initiatives at a time with an ability to manage and prioritize work

  • A solid grasp of technical problems, capabilities, and solutions especially around database applications

  • Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.

  • Strong listening, negotiation and conflict resolution skills.

  • Proven problem solving and analytical thinking and ability to approach problems logically and systematically.

Physical Requirements

  • Perform desk-based computer tasks.

  • Frequently sit, grasp lightly/fine manipulation.

  • Occasionally stand/walk, writing by hand.

  • Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds.

Working Conditions

  • May work extended hours, evenings and weekends.

Work Standards

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

  • Subject to and expected to stay in sync with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in Stanford's Administrative Guide, http://adminguide.stanford.edu.

The expected pay range for this position is $124,000 to $149,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for You:

Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

  • Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

  • A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

  • Discovery and fun. Stroll through historic sculptures, trails, and museums.

  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more!

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources atstanfordelr@stanford.edu. For all other inquiries, please submit acontact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information

  • Schedule: Full-time

  • Job Code: 4802

  • Employee Status: Regular

  • Grade: I

  • Requisition ID: 102991

  • Work Arrangement : Hybrid Eligible

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