Job Information
Stanford University Associate Director, Strategic Initiatives and Change Management in Stanford, California
Associate Director, Strategic Initiatives and Change Management
Office of Development, Redwood City, California, United States
Information Technology Services
Post Date May 31, 2024
Requisition # 103464
Associate Director, Strategic Initiatives and Change Management
Business Technology Services
Main Work Location: Redwood City, CA
Schedule: Open to remote or hybrid work schedule (at least 2 days per week onsite).
To Apply: Please submit a cover letter and résumé along with your online application.
Job Summary
Business Technology Services (BTS) is the strategic technology partner to departments within the Office of External Relations and Stanford Alumni Association. We represent the needs of the organizations we serve in selecting, developing, implementing, and managing technologies that support building and sustaining relationships with Stanford's external constituents. Reporting to the Director, Business Systems Operations. The Associate Director, Strategic Initiatives and Change Management will lead and manage BTS's daily change management and communications.
Your responsibilities will include:
Change Management
Craft detailed plans to implement change, including communication plans, stakeholder engagement strategies, and timelines.
Identify the change's scope, objectives, and impacts.
Analyze how changes will affect processes, systems, and employees.
Conduct risk assessments to identify potential obstacles and plan mitigation strategies.
Facilitate stakeholder meetings and feedback sessions.
Track the progress of change initiatives to ensure they are on track and making necessary adjustments.
Measure the effectiveness of the change and its impact on the organization.
Identify sources of resistance to change and develop strategies to address them.
Facilitate open discussions and address concerns to help reduce resistance.
Provide regular updates and reports to senior management on the progress and impact of change initiatives.
Collect feedback from employees and stakeholders to continuously improve the change process.
Communications Strategy
Create and implement comprehensive communication plans that align with the BTS goals and objectives. Develop a robust marketing and communications strategy that articulates how the communications function will help deliver on the organization's mission, targeting both internal and external audiences.
Ensure effective organizational communication by crafting messages for internal newsletters, memos, and announcements.
Develop and execute system outage communication plans to manage and mitigate the impact of adverse events on the organization's work.
Conduct research to understand the impacted audiences and analyze the effectiveness of communication efforts.
Develop visual aids to be used for presentations with stakeholders and governance groups.
Oversee and direct external communications and marketing efforts for a complex department with multiple stakeholders and audiences.
Write, edit, and prepare presentations on behalf of the BTS Leadership; ensure that the priorities and initiatives of our leaders are understood and advanced; and support the BTS leaders.
Draft and edit critical communications, including speeches, remarks, presentations, briefings, backgrounders, reports, high-level correspondence, and website content for BTS’s leaders, targeting both internal (e.g., staff, constituents, i, and boards) and external audiences (e.g., industry leaders, government officials, conferences, and other academic institutions).
Establish and foster relationships with key BTS constituencies, such as top groups, developing communications that resonate with their priorities while promoting ExRe's overarching vision and values.
Maintain communications calendar
Strategic Planning
Proven management skills and the ability to build and sustain a best-in-class communications and marketing team. Proven ability to support and manage a highly matrixed organization with complex integrated workflows.
Manage staff and provide leadership to achieve communication goals supporting the Institution’s mission and the leadership’s vision. Responsible for hiring, retaining, and mentoring staff, driving elevated performance levels, and holding the team accountable for meeting goals and objectives.
Assist higher-level management with broader strategic planning.
Look for ways to modernize our approach to marketing and communications in an evolving media environment. Foster a proactive customer service mindset across the marketing and communications team, incorporating metrics to inform actions and measure impact.
To be successful in this role, you will bring:
Bachelor's degree and three years of relevant work experience or a combination of education and relevant experience.
Proven success in writing for publication in print, web, and other platforms.
Excels at managing, editing, writing, analyzing, and synthesizing complex materials and has demonstrated the ability to communicate highly technical or nuanced information in a manner easily understood under time constraints.
Ability to understand complex materials and synthesize them across multiple sources to produce materials for diverse audiences.
Outstanding interpersonal skills and ability to interact effectively with diverse people, including senior leaders.
Advanced strategic and tactical thinking ability. Demonstrated ability to discern a strategy to move forward and make or escalate decisions as appropriate.
Demonstrated ability to manage large and complex issues through diverse and competing interests. Adept in convening key stakeholders in crisis situations.
Demonstrated ability to lead communication efforts across functions and school units toward a common goal.
Creative thinker with a desire and ability to seek and optimize opportunities for innovation.
Physical Requirements*:
Frequently stand/walk, sit, use a computer; use a telephone, grasp lightly/fine manipulation.
Occasionally reach/work above shoulders, twist/bend/stoop/squat, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, write by hand, sort/file paperwork. Rarely kneel/crawl, operate foot and/or hand controls.
Working Conditions:
This role is open to candidates anywhere in the United States.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.
Stanford University hasfive Regional Pay Structures.The compensation for this position will be based on the location of the successful candidate.
The expected pay range for this position is $104,000 to $142,000 per annum for remote positions.
The expected pay range for this position is $130,000 to $163,000 per annum for onsite/hybrid positions.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
Why Stanford is for you:
Stanford University is one of the world’s premier academic and research institutions, devoting tremendous intellectual and physical resources toward the betterment of humanity. As a major Silicon Valley employer, Stanford seeks people committed to excellence and to improving our world. In turn, the university is committed to supporting its employees as they develop their careers and enrich their lives. We believe Stanford’s future success will be shaped by the diverse perspectives, unique experiences, and inclusive culture of its community.
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or the opportunity to audit a course. Join a TEDTalk, film screening, or listen to a renowned author or global leader speaker.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!
We pride ourselves in being aculturethat encourages and empowers you.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources atstanfordelr@stanford.edu. For all other inquiries, please submit acontact form.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Additional Information
Schedule: Full-time
Job Code: 4805
Employee Status: Regular
Grade: K
Requisition ID: 103464
Work Arrangement : Hybrid Eligible, Remote Eligible, On Site