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State of Minnesota Senior IT Quality Assurance Analyst - ITS5 in St. Paul, Minnesota

Working Title: Senior IT Quality Assurance Analyst - ITS5

Job Class: Information Technology Specialist 5

Agency: Minnesota IT Services

  • Job ID : 82020

  • Location : St. Paul

  • Telework Eligible : Yes - #LI-Hybrid

  • Full/Part Time : Full-Time

  • Regular/Temporary : Unlimited

  • Who May Apply : Open to all qualified job seekers

  • Date Posted : 12/02/2024

  • Closing Date : 12/16/2024

  • Hiring Agency/Seniority Unit : Minnesota IT Services

  • Division/Unit : Department of Public Safety/Bureau of Criminal Apprehension

  • Work Shift/Work Hours : Day

  • Days of Work : Monday - Friday

  • Travel Required : No

  • Salary Range: $39.14 - $66.92 / hourly; $81,724 - $139,728 / annually

  • Job Class Option : Info Tech Quality Assurance

  • Classified Status : Classified

  • Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

  • FLSA Status : Exempt - Professional

  • Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Bureau of Criminal Apprehension (BCA) within the Department of Public Safety (DPS). MNIT BCA provides comprehensive IT operations and support services, custom application development, and dedicated business-specific support functions for investigative and specialized law enforcement services. You will support an agency that partners with law enforcement, public safety, and criminal justice agencies to prevent and solve crimes.

As a Senior IT Quality Assurance Analyst you will provide professional knowledge and skills in information systems software testing(manual and automation),performance testing, security testing, quality assurance and quality control of application software and systems. This includes the quality of the coding itself and not just the outcome of the application execution. You will promote appropriate testing methodologies, striving to identify and manage defects in the software systems. As an automation expert, in functional and non-functional testing, you will create and maintain all automation tests pertaining to them. You will also perform complex QA/Testing tasks and work with business subject matter experts and development team members by guiding, consulting, and collaborating on the development, testing, deployment and adoption of solutions, and be a consultant for all quality assurance needs concerning system changes and coordinate implementation planning and releases. You will also implement and improve on the functional and non-functional automation strategies and framework to ensure that the best approaches are relevant and in place.

This position requires an employee to be onsite at the work location 2 days per week.

  • Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St Paul, Minnesota.

  • Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

This position requires a minimum of five (5) years of experience in performing IT quality analysis functions.

Experience must include:

  • Advancedlevelexperiencecreating andexecutingmanual andautomatedtestcases/testscripts fromscratch,execute, and maintain them.

  • Object Oriented development experience.

  • Software development lifecycle methodologies including agile and the Scrum framework.

  • AutomationframeworksandtoolssuchasSelenium WebDriver,Cucumber,andSoapUI.Proficiencywithsourcecontrol and continuous integration/continuous delivery (CI/CD) tools.

  • Providing leadership, coaching, mentoring, and training to quality assurance analysts and testers or ITprofessionals.

  • Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

  • Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

Preferred Qualifications

  • Experienceincollaborativeteamwork ,establishing/maintainingworkingrelationshipswithbusinesscustomers andtechnology staff, while concurrently providing technical leadership in planning, designing, executing tests, mentoring, and developing procedures for product quality on complex projects utilizing industry-standard software development methodologies.

  • Experience in multiple programming languages, software development technologies, and diverse database platforms, with hands-onexperienceinworkingwithweb-basedforms, web-basedcontent,interactivesolutions,andconductingtestingonweb- based applications, web services (SOAP/REST), and database systems.

  • ExtensiveexperienceinutilizingDevOpstoolssuchas,Jira/Xray,Selenium,GitLab,andOctopusDeployforstreamlined software development, continuous integration, and deployment processes.

  • Experiencewithsecurity,accessibility,performance,andstresstesting.

  • Abilitytocommunicateclearly, presentcomplexinformationtousersinacomprehensivestyle,translatetechnical,andsystem information for non-technical stakeholders.

  • Experience working with Law Enforcement or Criminal Justice Systems.

  • Experience as a member of anAgile Scrum development team.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

  • SEMA4 Records Check (applies to current and past state employees only)

  • Criminal History Check

  • Reference Check

  • Social Security and Address Verification

  • Education Verification

  • CJIS Background Check

  • Drug screen

  • Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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