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State of Minnesota Ombuds Juvenile Investigator - Investigation Specialist in St. Paul, Minnesota

Working Title: Ombuds Juvenile Investigator

Job Class: Investigation Specialist

Agency: Office of Ombuds for Corrections

  • Who May Apply : Open to all qualified job seekers

  • Date Posted : 06/25/2024

  • Closing Date : 07/09/2024

  • Hiring Agency/Seniority Unit : Office of the Ombuds for Corrections

  • Division/Unit : Office of the Ombuds for Corrections / Investigations

  • Work Shift/Work Hours : Day Shift

  • Days of Work : Monday - Friday

  • Travel Required : Yes, up to 40% of the time.

  • Salary Range: $30.55 - $45.02 / hourly; $63,788 - $94,001 / annually

  • Classified Status : Classified

  • Bargaining Unit/Union : 214 - MN Association of Professional Employees (MAPE)

  • FLSA Status : Nonexempt

  • Telework Eligible : Yes

  • Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged, and inclusive workforce dedicated to creating a better Minnesota.

The Office of the Ombuds for Corrections (OBFC) is looking for a dedicated individual to represent and perform the duties of the OBFC with a primary focus on juvenile facilities and related issues. This position will receive, process, investigate, resolve, and report on individual complaints. This position additionally investigates systemic issues and conducts corrections policy analysis, research, reporting, and recommendations. This individual will have access to corrections facilities and sensitive data under the delegated statutory authority of the Ombuds. This position exercises discretion in applying the policies, mission, vision, and values of the OBFC to cases with a primary focus on juvenile facilities and issues while building and maintaining positive relationships with OBFC stakeholders.

In addition, this position may support other investigations in adult facilities, depending on nature of complaint or issue.

Please note this position is being reposted, if you have applied for this position in the past, you do not need to reapply.

Minimum Qualifications

The following qualifications are required of all applicants seeking consideration for this position:

  • Three years of experience in complaint/compliance review, investigations, case management, or other experience related to the work of this position, which must include responsibility for conducting interviews, mediation, or counseling; and report writing, at least two years of which must include working with justice involved juveniles.

  • Knowledge or experience with the juvenile criminal justice system and correctional programs and policies sufficient to ensure the legality of investigations and protect individual rights.

  • Knowledge or experience with interviewing techniques sufficient to collect evidence from witnesses, complainants, victims, and third-party sources.

A bachelor’s degree in Corrections, Criminal Justice, Criminology, Psychology, Counseling Psychology, Counseling, Human Resources, Sociology, Social Work, or a closely related field may be substituted for one (1) year of work experience as described. An associate degree may be substituted for 6 months of experience as described.

Minimum qualifications assessed in the interview:

  • Human relations skills sufficient to work effectively with a variety of stakeholders; to effectively persuade; to deal effectively with complex and oftentimes competing relationships; and to understand, develop, motivate, collaborate, and lead others.

  • Oral and written comprehension and communication skills sufficient to communicate effectively and concisely with a broad variety of stakeholders, and communicate the results and findings to proper authorities, including preparing summary reports.

  • Proven ability to relate to, communicate with, and work effectively with people from diverse cultural, economic, and ethnic backgrounds.

  • Ability to interpret and translate complex institutional policy and public policy into easily understood terms so that those who interact with the Ombudsperson’s Office have a good grasp of its function and purpose.

Preferred Qualifications

  • Knowledge of Minnesota statutes; federal, criminal, and civil law; and correctional policies and procedures sufficient to determine better practices and if further investigation action is required.

  • Knowledge of Minnesota Department of Corrections’ policies and procedures and Minnesota Rules governing local facilities.

  • Knowledge of resource challenges with meeting the significant needs of this population and opportunities to better serve juveniles.

  • Experience working on systemic and policy initiatives related to juveniles in correctional facilities as well as extensive experience working directly with juveniles.

Additional Requirements

The selection process may include screening the top candidate(s) on their criminal history, predatory offender registration, offender associations and/or other applicable background information in accordance with Ombuds for Corrections and Department of Corrections’ policy.

Employment history/reference checks, including incidents of sexual harassment, will also be conducted on the top candidate(s) in accordance with Ombuds for Corrections and Department of Corrections’ policy. This may include a review of job performance and discipline records.

Must have and maintain a valid driver's license.

New employees will be fingerprinted within the first 30 days of employment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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