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Securian Financial Group Inc. Manager - Institutional Market Technology Affinity Operations in St. Paul, Minnesota

Position Summary: Are you energized by leading others in a fast-paced environment that blends technology, customer service, and collaboration with internal and external business and technology partners? Institutional Market Technology (IMT) is hiring a Manager leading staff and activities of three operational teams: Client Data Exchange and Integrity (CDEI), Group Help, and Retirement Help. IMT provides technology solution delivery and support to Affinity Solutions and Canadian Premier. The CDEI team is responsible for the operational support of file exchanges with Group, Financial Institution Group, and Canadian Premier clients/partners and third party administrators. The Group Help and Retirement Help teams provide triage, level 1 support, and escalation for technology incidents within their respective product lines. Responsibilities include but not limited to: Leads associates on the CDEI, Group Help, and Retirement Help teams. Leadership activities include staffing, motivating, developing, counseling, and leading the performance enablement process. Leads the teams to ensure daily routine tasks are completed in a timely manner, service guarantees are met, and data integrity is upheld. Reviews results on a regular basis to ensure they meet the expected outcomes of Securian Financial and our clients. Contributes to projects as a subject matter expert. Supports RFP and Audit questions as they relate to CDEI. Analyzes technical privacy issues and reports findings to Securian's privacy and compliance teams. Develops and maintains business and technology domain knowledge and relationships to effectively support business needs and provide thought leadership from an enterprise technology perspective. Qualifications: Demonstrated experience and passion for coaching, mentoring, leading, and developing teams. Leadership skills to gain credibility, garner respect, be assertive, and guide team members. Strong communication, facilitation, and interpersonal skills to engage with team members and collaborate with other internal and external technology and business partners. Ability to adapt to changing priorities and environments so that issues arising with day-to-day operations can be addressed in a timely and accurate manner, according to business needs. Knowledge of business practices, products, services, and procedures for the markets supported. Ability to blend creativity, problem-solving, and technical skills to make decisions and solve dynamic problems. Physical Job Requirements Ability to utilize keyboard, mouse and computer for up to 8 hours per day. Ability to work at least 40 hours per week. Ability to utilize telephone for 1-2 hours per day. Ability to perform grasping tasks 2-4 hours per day (examples: handwriting, grasping of equipment/machines, paper manipulation, sorting, folding, handling stacks of paper). Ability to lift/carry/push/pull approximately 50 pounds The physical job requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of jobs. Securian Financial has been around for 140 years. We're committed to giving back to our community, donating 15,000 employee volunteer hours this past year. We also provide extensive resources to our employees for professional development and growth and a number of diverse professional and social opportunities throughout the company. There's a reason our employees have voted us as a best place to work year after year! In addition: Generous paid time off. We want you to take time off for whatever matters most to you! Tuition reimbursement program. We value continuous learning at Securian! Company-funded pension plan as well as 401K retirement plan - great resources to secure your financial future. Continuous opportunities for new challenges. Variety of healt