Job Information
State of Minnesota Mail Operations Lead Worker in St. Paul, Minnesota
Working Title: Mail Operations Lead Worker
Job Class: Office and Administrative Specialist, Intermediate
Agency: Revenue Dept
Job ID : 77995
Location : St. Paul
Telework Eligible : No
Full/Part Time : Full-Time
Regular/Temporary : Limited
Who May Apply : This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 07/08/2024.
Date Posted : 07/02/2024
Closing Date : 07/08/2024
Hiring Agency/Seniority Unit : Revenue Dept / Revenue (Inc Assessors)-AFSCME
Division/Unit : Tax Operations Division / Tax Ops-Mail Operations
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $19.57 - $25.95 / hourly; $40,862 - $54,183 / annually
Classified Status : Classified
Bargaining Unit/Union : 206 - Clerical/AFSCME
Work Area : (Required for AFSCME)
End Date : 08/22/2024
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This posting may be used to fill multiple vacancies.
This position may experience a wage cost of living increase in July 2024
The Lead Worker of the Mail Operations team in the Tax Operations Division supports the Mail Operations team supervisor, directing daily mail printing and processing for the department. This position also directs staff and assists with form distribution, loading dock operations, and internal mail handling services. The lead worker will be responsible for understanding the unit processes and functioning of equipment and will provide training and accurate written procedures to employees to ensure department mailings are processed timely and accurately to meet unit, division, and agency deadlines. The lead worker will also assist in compiling reports and recommendations for updates or changes.
Minimum Qualifications
• Knowledge of lead work principles sufficient for planning and directing the work of a team, providing training, monitoring and reviewing the work of subordinates
• Working knowledge of personal computers including software applications such as Microsoft Office Suite
• Communication skills sufficient to understand, respond to, and communicate with customers
• Ability to multi-task and prioritize work in order to meet strict deadlines.
Preferred Qualifications
• Ability to maintain records and to prepare routine reports from such records.
• Strong customer service and organizational skills, including negotiating and problem solving using positive and constructive feedback.
• Experience as a lead worker or other leadership role in a high-volume production environment.
• Experience with high-volume printing and folding/inserting of mail.
• Technical aptitude and the ability to identify problems, recommend solutions, and provide technical direction to other employees in the division.
Physical Requirements
Ability to stand for long periods of time on a daily basis.
Ability to bend, reach, and lift materials weighing up to 50 pounds on a daily basis.
Additional Requirements
Prior to an offer of employment, a background check will be conducted. This will include, but is not limited to checking degrees and licensures, criminal history, and tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.