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The Lead User Experience (UX) Researcher role at Ecolab will work on dynamic, highly collaborative, cross-functional teams, supporting a wide variety of user research practices and activities. This research can occur throughout the development of digital products and services. Our products and services are created to support business needs for customers, field personnel, and internal and external users. Ecolab's digital product teams utilize lean/agile and user-centered processes to drive innovation and iteration through frequent product releases. This position is based in St. Paul, MN office and has a hybrid work schedule What You Will Do Working in collaboration with UX Product Designers, technical teams, and other colleagues to: Be part of a dynamic and growing UX practice that creates digital experiences designed to streamline and enhance our customer and field interactions Develop and articulate best practices for UX research within product development activities with product teams, stakeholders, and external partners Be an integral member leading user research activities for our digital products and services, involved in initial discovery, ideation, conceptualization, and design, to testing and validation. Plan and conduct primary and secondary research. Synthesize research, build insights, reframe problems, and provide recommendations that enable our teams to generate and iterate on new solutions. Support the application of Human-Centered Design and Service Design Thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables. Plan and co-facilitate workshops internally and externally. Manage approaches that identify and solve complex problems. Coordinate work activities with digital teams, business teams, and other IT team members as required. Maintain and continuously advance your own, and your team's knowledge of current innovation and topics of interest in sustainability, manufacturing, e-commerce, and other relevant topics Minimum Qualifications BS degree in a relevant field and 8 years of professional experience or no degree with 12 years of professional experience. Present an online portfolio that showcases strong user-centered design process and fundamental research practices Experience working in an interdisciplinary setting, preferably in the manufacturing, government or sustainability sector Experience with digital product design: from discovery through iterative development and delivery Experience in translating complex user needs, technical constraints, and business goals into thoughtful, effective digital experiences Experience in designing consumer and business applications, both from the ground up as well as improving upon existing products No immigration sponsorship available for this position. Preferred Qualifications Familiarity with modern front-end technologies and frameworks Experience acting as an advocate, strategist, and leader for the design function, both within teams and with stakeholders Understanding of the Service Design and UX Design disciplines. Experience with industry-standard design and research tools (Figma, Adobe CC, InVision, User Testing, etc.) Experience with pattern libraries and design systems Strong communication and organizational skills and ability to deal with ambiguity while juggling multiple priorities. Experience with Agile and SAFe methodologies, and understanding of Azure DevOps, Jira, and Confluence. Experience planning and conducting user research and user testing sessions, including moderator guides Experience advocating a User-Centric Design approach that helps understand our users' needs, pain points, and desires. Portfolio Information Applicants must include a digital link to an online portfolio in the application and/or resume. A trusted partner at nearly three million commercial customer locations, Ecolab is a global sustainability leader offering water, hygiene and infection prevention solutions and services that prot ct people and the resources vital to life. Building on a century of innovation, our 47,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world. When you come to work at Ecolab, you get to take on some of the world's most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work. For more Ecolab news and information, visit . Follow us on Twitter , Facebook at , LinkedIn at or Instagram at #LI-USCF Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Covid-19 Vaccine Notice Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Our Commitment to Diversity and Inclusion At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.