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Working Title: Health Care Recipient Billing Specialist

Job Class: State Program Administrator, Technical Specialist

Agency: Human Services Dept

• Job ID : 82770

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 12/20/2024

• Closing Date : 01/03/2025

• Hiring Agency/Seniority Unit : Human Services Dept / DHS Central Office AFSCME

• Division/Unit : Health Care Administration / Health Care Eligibility and Operations

• Work Shift/Work Hours : Day Shift / varies

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $23.26 - $32.79 / hourly; $48,566 - $68,465 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 207 - Technical/AFSCME

• Work Area : G - Health Care Eligibility Operations

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This posting may be used to fill multiple openings

This position is an integral part of the Department of Human Services Health Care Eligibility Operations Division. The Health Care Recipient Billing team ensures billing accounts are opened and closed timely, and that inquiries, invoices and payments are effectively addressed and processed, administer and enhance the accounts receivables, billings and business processes within the State Wide Integrated Financial Tools (SWIFT) System. This position will work closely with other professionals inside and outside DHS as well as the people we serve via phone and email contact.

Under general supervision/procedure control, the incumbent will be responsible for coordinating, establishing, and maintaining the administration of the recipient premium, spend-down and fee billing programs:

• Medical Assistance for Employed Disabled Persons (MA-EPD)

• Alternative Care (AC)

• Special Needs Basic Care (SNBC)

• Minnesota Senior Health Options (MSHO)

• MinnesotaCare for DACA (Deferred Action for Childhood Arrivals) Grantees

The incumbent will review administrative processes for accuracy, technical competency, for compliance with eligibility, reporting, and other administrative requirements to ensure the highest degree of fiscal integrity while maintaining a high standard of customer service.

Highly developed attention to detail and strong organizational skills as demonstrated by all assigned billing and communication duties and responsibilities.

Minimum Qualifications

• Customer Service experience working in a call center environment sufficient to interact effectively with individuals having differing backgrounds to provide prompt, courteous and accurate information on the phone and through e-mail.

• At least 1 year of experience in billing, accounting, or related roles. Experience utilizing accounting skills sufficient to process account receivables, resolve account variances, and ensure correct billing activity.

• Accounts receivable data entry skills using an accounting software platform such as SWIFT.

• Database management skills sufficient to navigate and utilize multiple database systems, software applications and using multiple monitors.

• Proficient with Microsoft Excel, Word, Outlook, and SharePoint skills.

Preferred Qualifications

• Experience in: SWIFT Experience with Health Care Coverage and Eligibility, utilizing MAXIS and MMIS eligibility.

• Strong understanding of billing principles, accounting practices, and financial processes.

• Ability to handle multiple tasks, prioritize work, and meet deadlines.

• Knowledge of accounting sufficient to monitor, collect, and analyze data and implement minor procedural and transactional changes in fiscal operations.

• Excellent and accurate typing skills.

• Strong attention to detail and organization skills.

• Ability to work independently and as part of a team

• Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.