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Robert Half Customer Service Representative in St. Paul, Minnesota

Description

We are looking for friendly individuals! A Customer Service Representatives' job is to provide support to customers by answering inquiries, addressing issues or concerns, and offering information about products or services.

Their responsibilities include:

  • Communicating with customers through various channels including phone, email, chat, or social media.

  • Acknowledging and resolving customer complaints through active listening, empathy, and finding effective solutions.

  • Keeping records of customer interactions, transactions, comments, and complaints using CRM systems.

  • Processing orders, forms, applications, and requests made by customers.

  • Utilizing the product knowledge to provide information about features, prices, and availability to the customers.

  • Providing feedback on the efficiency of the customer service process.

  • Ensuring customer satisfaction and offer professional customer support.

  • Working closely with other departments to resolve issues that require additional hands or expertise.

    Requirements

  • Friendly

  • Comfortable making calls

  • Strong communication skills

  • Problem-solving abilities

  • Patience

  • CRM databases

If interested, please call us today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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