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Job Description

The Senior Network Monitoring Systems Engineer (Infrastructure Engineer Senior Advisor) will administer and architect network monitoring solutions. Cigna is a multinational company and a leading global health services provider, dedicated to helping people improve their health, wellbeing and sense of security.

Primary Responsibilities

· Support network monitoring products and solutions, to including implementation, migrations, documentation and decommissioning.

· Develop monitoring solution architectures, designs and deployment plans.

· Conduct periodic reviews and rationalize installed products.

· Optimize and automate solutions to increase performance, availability and reduce cost

· Integrate infrastructure components into existing monitoring products

· Provide escalation support to engineering, operations and other staff

Qualifications Required

· Minimum of 6 years of experience with Linux systems administration required

· Minimum of 4 years of experience with Windows required

· Minimum of 6 years supporting commercial and open-source products on Linux and Windows

· Minimum of 2 years of experience managing enterprise monitoring systems such as Dynatrace, Spectrum, Network Node Manager, NetCool, TruSight, SolarWinds or Moogsoft

· In-depth knowledge of Ansible run books and automations.

· In-depth knowledge using SNMP, MIBs and OIDs to monitor infrastructure components

· Intermediate scripting and programming experience with Perl, Python or Powershell to leverage APIs

· Experience desired with Postgres, MySQL, MS-SQL, Oracle or another similar DBMS

· Experience desired with Syslog-NG, Cisco Prime, Splunk or Prognosis

· Basic knowledge of Wide and Local Area Networks

· Basic knowledge of network protocols and applications including SYSLOG, RADIUS, TACACS, DNS, DHCP, IPSec, NAT, ACLs

· Experience in customer service and/or operations

· Strong troubleshooting, documentation and communication abilities

Education Required

· Four-year university degree or college diploma in a technical field such as Electrical Engineering, Computer Science or Information Systems required

· Or equivalent work experience

· Redhat Engineer Certification desired

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.