Job Information
Breakthru Beverage Group Draft Service Technician in St Louis, Missouri
Overview
The primary purpose of this position is to ensure to support on-premise customers through service calls and equipment installation. May also assist with special event set-up and execution.
Schedule- M-F approx 8am-5pm
Responsibilities
Provide responsive service and communicate effectively with account employees.
Service equipment within state guidelines. Troubleshoot non-working or poor pouring draught lines.
Complete draught line service and installs.
Perform product delivery when needed on installs, for special events, and/or when needed for accounts based on needs.
Manage and maintain sales tools (samples, POS, etc.).
Train others on basic draught maintenance.
Effectively prioritize and manage multiple service requests independently.
Communicate priorities, needs, and the completion of daily service activities with management.
Maintain logs, trackers, and records as required.
Manage and maintain vehicle, tools, and service equipment.
Maintain draught knob inventory and special event equipment.
Other duties, as assigned by the jobholder’s supervisor, may also be required.
Conduct safe and responsible interactions with the public.
Responsibly handle beverage alcohol product.
Qualifications
High School diploma or equivalent
Minimum of 1 year of experience in working with a draught beer system
Basic PC skills using MS Office and other various computer programs including presentation software
Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
Analytic and Reporting skills
Utilize sound judgement and problem-solving skills
Ability to work in fast-paced, high-volume, team environment
Preferred Qualifications:
Bachelor’s degree in related field
Mechanical and technical aptitude
Physical Requirements:
Frequently sit, stand, bend, squat, and reach.
Frequently climb into and out of truck.
Regularly lift 45-65 lbs.
Occasionally lift, up to 160 lbs.
While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a vehicle, computer/ tech device, and telephone.
Competencies:
Accountable for meeting own targets, work is reviewed periodically.
Problems encountered will be defined, repetitive, and routine with a solution readily available.
This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.
EEO Statement
Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is availableHere (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) , if you need a reasonable accommodation because of a disability for any part of the employment process, please call (708) 298-3536 and let us know the nature of your request and your contact information.
Category
Sales/Trade
Location US-MO-St Louis
ID 2024-28281
Type Regular Full-Time
Category Sales/Trade