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Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Credit Risk - Manager Business Analysis

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

This is an individual contributor role responsible for leading and/or participating in the analysis and implementation of product, system and operational initiatives supporting changes in Mastercard's business environment with a specialized focus on Customer Risk Management, fianancial reporting, controls, policies and operations.

Role

• Develop business cases to support recommendations for process or product improvements aimed at enhancing organizational capabilities and improving operational efficiencies.

• Partner with business owners to understand new business opportunities and define the business and functional requirements across risk management technical solutions.

• Deliver high quality business and functional requirements to the development teams for the purpose of completing the design, coding, testing, and implementation phases of the project life cycle.

• Drive coordinated efforts of communication including prioritization, risk assessment, cost of work, and project statuses.

• Deliver in-depth and comprehensive financial, operational, customer and high level systems analysis to evaluate credit risk and propose mitigating solutions for proposed new and enhanced systems and products.

• Ensure development objectives are accomplished, user testing is performed, and member notification is prepared in a timely fashion.

• Coordinate and assist in implementation of new or revised rules and policies.

• Identifies risk in cross-functional designs and communication channels.

All About You

• Prior Business Analyst and Project Management experience

• Applies extended expertise of principles, theories, and concepts

• Broad knowledge of payment landscapes and COBIT frameworks

• Demonstrate knowledge and experience in risk management solutions, financial analysis and planning

• Self-starter with good leadership abilities

• Requires minimal supervision/assistance

• Possess excellent verbal and written communication skills and deliver effective presentations

• Understands business context and global market dynamics including Regulatory, Legal, Competitive and Technology landscapes

• Leverages a thorough understanding of the Agile Software Development Lifecycle methodology to partner with Product Management – Technical and Software Development Guilds to develop scalable and sustainable products

• Partners with and incorporates feedback from cross-functional stakeholders

• Partners with Servicing teams (e.g., GCC, CTS, Biz Ops) to ensure that the new Product has a robust E2E servicing plan that enables a great end user and customer experience

• Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the framework

• Demonstrates expertise of operational controls and risk mitigation obligations

• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills, and experiences

• Lead by example with hands-on approaches to demonstrate product management excellence and share best practices

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.