Job Information
Utah Tech University Housing Operations Specialist in St. George, Utah
Housing Operations Specialist
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Housing Operations Specialist
Salary
See Position Description
Location
St. George 84770, UT
Job Type
Full-Time Staff
Job Number
25CLS834-1
Division
Administrative Affairs
Department
Auxiliaries
Opening Date
09/23/2024
Closing Date
10/6/2024 11:59 PM Mountain
Description
Benefits
Questions
Position Announcement
Specializes in key operational functions within Housing and Resident Life, including process oversight, office management, room assignments, communications, billing, data, and reporting. Assists with day-to-day office operations and provides direct service to students and other constituents for a residential living area(s) serving 534 - 698 students. The Housing Operations Specialist promotes On-Campus Housing in partnership with other Resident Life Staff to provide an exceptional on-campus living experience, while maximizing bed usage to reach occupancy and revenue projections. Information about Housing & Resident Life can be found online athttps://housing.utahtech.edu.
Responsibilities
Utilize StarRez software and database to build and maintain forms and templates using software logic, filters, and parameters. Use software to process room assignments, make room changes, facilitate consolidations and check-outs as needed.
Manage department email and text communications and processes using Microsoft Outlook and StarRez.
In coordination with the Director, manage, maintain, and enhance the Housing Website.
Process rent, charges, and fees to student accounts via StarRez and Banner.
Process, track and prepare weekly reports related to funds received for deposits, rent, and other billable functions within the Housing and Resident Life Department.
Facilitate presentations and other interactions with prospective and incoming students and their families, including webinars and weekly Summer Orientations.
Ensure front desk coverage at Campus View Suites 2 and oversee main office functions and mail services. including hiring, training, and supervising office support staff at Campus View Suites 2.
Manage Summer Term room assignments, Check-In, and Check-Out.
Prepare Internal Billings and Purchase Requisitions. Maintain and use a P-Card to process recurring department expenses.
Disseminate information to students, prospective students, parents, outside agencies, visitors, etc. that may require explanation and interpretation of University and/or departmental policies/procedures and direct individuals to sources of additional information.
Coordinate residential administrative processes, including check in/out, health and safety inspections, inventory reporting, and end-of-year cleaning/maintenance, etc.
Help coordinate the Portal X online application process.
Evaluate procedures and software to expedite processes, enhance customer service, manage information appropriately, and maximize resources.
Consult with and provide solutions for students and parents who have questions, issues or complications concerning On-Campus Housing, in partnership with other Housing and Resident Life Staff.
Coordinate and communicate with campus offices (e.g., Cashier’s Office, Registration, Public Safety, etc.) regarding matters impacting students living on campus and make appropriate follow up and referrals.
Coordinate facility and/or IT projects with students regarding upcoming work in living units.
Assist in providing departmental administrative support by answering phone calls and emails.
Perform other duties as assigned.
Qualifications
High School Diploma or GED and some college coursework required. Associate’s or Bachelor’s degree preferred.
Two years of relevant office experience required; experience working in a higher education environment preferred.
Knowledge of business procedures and office management experience required.
Working knowledge of Banner and/or StarRez systems preferred.
Ability to understand information systems and how they work together to automate processes.
Proficiency in computer and word processing software (e.g. Microsoft Office suite).
Good attention to detail, grammar, punctuation, and spelling.
Good organizational ability to respond to, and concentrate on, multiple highly detailed tasks concurrently.
Excellent interpersonal skills, with the ability to interact with a diverse group of individuals and campus departments in establishing and maintaining effective and positive relationships.
Outgoing personality with a history of dependability, reliability, and initiative.
Supplemental Information
POSITION DETAILS, COMPENSATION AND BENEFITS:Full-time non-exempt staff (overtime-eligible) position. Annual salary of $42,000+ depending on qualifications and experience. Desired start date of November/December 2024. Excellent benefits package included that begins on start date; includes medical, dental, vision, employee assistance and wellness programs, life, disability, retirement, undergraduate tuition waivers for employees and eligible dependents, as well as paid holidays in addition to sick and vacation leave accruals. Seehttps://humanresources.utahtech.edu/employee-benefits/under "Benefits Summary" for more details.
ELECTRONIC APPLICATION PROCEDURES:Application review beginsOctober 7, 2024. Submit application materials (including resume contents and contact information for three professional references) and upload a cover letter electronically. If, because of a disability, you need special services or facilities to apply for this opening, please call the Human Resources Office at (435) 652-7520.
ABOUT THE UNIVERSITY: Utah Tech University is an open, comprehensive, polytechnic institution, committed to exceptional student learning and success that has adopted an instructional approach of "active learning. active life" and a culture of innovation and entrepreneurship. We seek faculty and staff committed to creating an active, applied, and career-oriented learning environment that is student-centered. Established in 1911 as a community college and in 2013 as a state university, our University is located in picturesque southwestern Utah, approximately 120 miles north of Las Vegas. The area is renown for its red rocks, desert climate, over 300 days of sunshine annually, and featuring easy access to world-class outdoor recreational opportunities.Click here to learn more about the University (https://about.utahtech.edu/) .
Utah Tech University is a fast-growing Utah public institution of higher education, with more than 12,000 students. We offer over 250 programs, including masters, bachelors, associates, certificates, endorsements, minors, and/or emphases. We seek to recruit and retain diverse and ambitious faculty and staff who bring new ideas, possess values and career aspirations aligned with the mission and vision, and are inspired to build a premier open, comprehensive, polytechnic university. Utah Tech University is an Equal Opportunity / Affirmative Action employer; the President and employees of the University are fully committed to Affirmative Action within its employment programs and activities. Utah Tech does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, pregnancy, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state or local law.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or the University’s non-discrimination policies:
Director of Equity Compliance / Title IX Coordinator: Hazel Sainsbury -titleix@utahtech.edu, HCC 579, 435-652-7747.
Deputy Title IX Coordinator: LaShun McGhee -titleix@utahtech.edu, 435-652-7731.
For further information regarding non-discrimination, please visithttps://titleix.utahtech.edu/or contact:
U.S. Department of Education, Office of Assistant Secretary for Civil Rights,ocr@ed.gov, 800-421-3481.
U.S. Department of Education, Denver Regional Office,ocr.denver@ed.gov, 303-844-5695.
The University provides key institutional information regarding Academics, Campus Safety, Student Services, Employment Laws, and other requirements per the Higher Education Act and other consumer information requirements to prospective students, students, UT employees, and prospective employees online athttps://utahtech.edu/right-to-know/andhttps://police.utahtech.edu/clery-act/.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification.
Click here to visit https://humanresources.utahtech.edu/employee-benefits/to learn more about the wonderful benefits available to you as a Utah Tech employee!
Highlights from Utah Tech's benefits package include:
14.2% retirement contribution, paid 100% by the employer (no match required), vested on day 1 of full-time employment;
Regular undergraduate tuition waiver (paid at 100%) for employee, spouse, and unmarried dependent children to take courses at Utah Tech;
Full medical, dental, and vision plans, with low employee-paid premiums, that begins on day 1 of full-time employment;
Flexible Spending Accounts or Health Savings Accounts available;
Employer-paid basic life insurance & disability insurance coverage from day 1 of full-time employment;
Generous staff leave accruals, plus 12 paid holidays per calendar year.
01
The following attachments are required to apply for this position. The size limit on a single attachment is 5 MB. You may attach up to 10 attachments. If you do not submit all of the required documents, your application may not receive full consideration. You will not be able to edit or add to your application once it has been submitted. Cover Letter Resume Contact information (including email) for three professional references Have you uploaded these documents?
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Which pronouns do you use? Check all that apply.
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03
Do you currently have at least a GED or High School Diploma, and some college coursework?
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04
Do you currently have at least two years of experience as listed in the job announcement?
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Required Question
Agency
Utah Tech University
Address
Human Resources
225 S. University Avenue
St. George, Utah, 84770
Phone
435-652-7520
435-879-4521
Website
http://humanresources.utahtech.edu