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Castalia Systems, LLC IT Support Specialist in Springfield, Virginia

Are you ready to take the next step in your career with Castalia Systems?

We’re looking for growth-oriented stars looking to thrive as part of our growing Castalia team! Diversity is what makes our company great, and we’re looking for top talent to come be a part of the difference.

When founded in 2011, the vision of Castalia Systems was to create a company that focused on its people - the Castalia family - while providing advanced solutions to clients with honesty and integrity. Castalia Systems is a Woman Owned Small Business (WOSB) and Small Disadvantage Business (SDB) providing top-tier solutions in the Defense and Intelligence space.

Castalia employees love working here because we put them first.

We know benefits are important, and our package includes medical, dental and vision coverage, 401k matching with day one vesting, generous PTO and paid holidays, paid life insurance, AD&D, long/short-term disability, professional training, tuition reimbursement, and many more!

The Role:

Castalia Systems is looking to hire an experienced Top-Secret cleared IT Support Specialist to support building a DevOps environment in both the Unclass and Classified environments, deploy and maintain an interconnected network of Azure Stack Hubs, and provide data analytic support to the customer's operational mission. These tasks require onsite and remote support personnel at various locations in the continental United States (CONUS). To meet these requirements, Castalia requires personnel with the following skills and qualifications.

Title: IT Support Specialist

Location: Lorton, VA

On-site Only

How You’ll Impact:

The ideal candidate for this role will be a highly skilled IT support specialist capable of providing technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades. To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment.

What You Bring:

Required Skills:

  • Active Top-Secret clearance

  • 3+ years leadership experience in relevant area of business

  • Must be fully qualified by qualification standards and requirements in accordance with DoDD 8140.01 and DoDM 8140.03.

  • Experience with Infrastructure as Code languages such as Bicep, ARM, and Terraform

  • Experience with Agile Development, DevOps, Docker/Kubernetes, and Cloud Platforms such as Azure

  • ITIL Foundations (Certification preferred but not critical)

  • McAfee product Specialist – ePolicy Orchestrator

  • Security+ (ce) Certification CompTIA

  • Microsoft Certified Systems Engineer (MCSE)

  • Ability to determine IT needs and train end-users.

  • Experience in documenting processes and monitoring performance metrics.

  • Ability to keep up with technical innovation and trends in IT support.

  • Exceptional interpersonal and communication skills.

  • In-depth knowledge of computer hardware, software, and networks.

Desired Skills:

  • 3-5 years’ experience as an IT support specialist

  • Exceptional ability to provide technical support and resolve queries.

  • Azure infrastructure experience preferred but not required

    Required Education:

  • Bachelor’s degree in computer science, information technology, or related field. Equivalent experience may be substituted for degree

Castalia Systems is an equal employment opportunity and affirmative action employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, sexual orientation, age, national origin, or ancestry, physical or mental disability, veteran status, marital status, HIV-positive status, as well as any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the company are prohibited from engaging in this type of conduct.

Requisition ID: 2023-1578

External Company Name: Castalia Systems, LLC

External Company URL:

Telecommute: No