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Posting Details

Position Information

Position Title Residence Hall Receptionist

Work Location Springfield Campus

Department Residence Life, Housing and Dining Services

HR Home Department 086020 RESIDENCE LIFE HOUSING & DINING SVC

Pay Grade 10

Proposed Salary $15.00 hourly

Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants.

Appointment Type Full Time Regular

Exempt/Non-Exempt Non-Exempt

General Function

The Residence Hall Receptionist establishes a welcoming atmosphere in the residence hall by meeting and greeting students, visitors, and University employees. The Residence Hall Receptionist uses organizational familiarity and necessary discretion to answer questions and provide information to students, visitors, and University employees. The Residence Hall Receptionist answers the telephone, takes messages or routes calls according to office procedures, and makes appointments and maintains an appointment calendar for the Hall Director or other departmental employees. The Residence Hall Receptionist performs basic and varied clerical tasks which may include keyboarding and/or computer data entry, distributing incoming mail, maintaining accurate building records, filing, and operating standard office equipment.

Description of Primary Duties

The Residence Hall Receptionist works either a 10 month schedule ( August-May) or works 12 months. Please specify your preferences by answering the related question in the online application.

The Residence Hall Receptionist establishes a welcoming atmosphere in the lobby of a residence hall by meeting and greeting students, visitors, and University employees. The Residence Hall Receptionist uses organizational familiarity and necessary discretion to answer questions and provide information to students, visitors, and University employees. The Residence Hall Receptionist answers the telephone, takes messages or routes calls according to office procedures, and may be required to make appointments and/or maintain an appointment calendar for the Hall Director or other departmental employees. The Residence Hall Receptionist performs basic and varied clerical tasks which may include keyboarding and/or computer data entry, distributing incoming mail, maintaining accurate mail box designations, filing, and operating standard office machines and equipment.

Minimum Acceptable Qualifications

Education: A high school diploma or the equivalent is required.

Experience: At least one year of general office experience including knowledge of general office procedures is preferred.

Skills: Keyboarding skills are required. Familiarity with Microsoft Office programs, including Word, Excel, and Outlook or equivalent is required. Written and verbal communication skills are required. The ability to operate standard office machines, perform routine alpha-numeric filing tasks, and perform basic recordkeeping and tabulation tasks are preferred. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: Residence Hall Receptionist positions are primarily sedentary. Residence Hall Receptionist positions require keyboarding, and processing mail which may be extensive at times. Attention to detail, multitasking, and the ability to interact with a variety of individuals is required.

Additional Qualifications

Link to Job Description https://www.missouristate.edu/Human/JobDescriptions/7025-residence-hall.htm

Open Date 06/13/2024

Close Date (If Close Date is blank then the posting is considered open until filled)

Special Instructions to Applicants

First date of consideration is June 27, 2024, and review of applications will continue until the position is filled.

The Residence Hall Receptionist works either a 10 month schedule (August-May) or works 12 months. Please specify your preference by answering the related question in the online application.

EO/AA and Diversity Statement

Non Discrimination Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America.

The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, TitleIX@missouristate.edu, 417-836-8506, or to the Office for Civil Rights. All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines should be addressed to the Equal Opportunity Officer, Office for Institutional Equity and Compliance, Park Central Office Building, Suite 111, Springfield, Missouri 65897, equity@missouristate.edu, 417-836-4252, or to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.)

Background Check Statement

Employment will require a criminal background check at University expense.

Posting Detail

Posting Number 20240147FTS

Quicklink for Posting https://jobs.missouristate.edu/postings/75364

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this vacancy?

• Indeed

• Linkedin

• Missouri State University Website

• Google

• Employee Referral

• HigherEdJobs.com

• Personal Contacts / Networking

• Print Publications

• Diversity website posting

• Job Board (CareerBuilder.com, Monster, etc.)

• Other

• • Please specify the recruitment source where you located this posting. If you selected Employee Referral above, please list the name of the current MSU employee who referred you.

(Open Ended Question)

• • Do you have a High School Diploma or Equivalent?

• Yes

• No

• • Are you interested in a 10 month or 12 month position?

• I am interested in a 10 month position (working August through May each year)

• I am interested in a 12 month position

• I am interested in either a 10 month or 12 month position

  Applicant Documents

  Required Documents

• Resume

• Cover Letter

  Optional Documents

• Unofficial Transcripts - 1

• Letter of Recommendation-1 (Non-confidential)

• Other Documents -1