Job Information
Pride Mobility Products Corp Rehab Product Support Associate - Washington in Spokane, Washington
DescriptionSalary: $56,630 DESCRIPTION/JOB SUMMARY To work with Field Sales as a comprehensive team to help develop and focus on applications and configurations of advanced Rehab products RESPONSIBILITIES/DUTIES *Focus on the continued training, development, and support for Rehab products (large portion to include Q Logic electronics) for customers, therapists, and VA facilities *Communicate consistently with Rehab Product Specialists, Regional Managers, and the Quantum Team in order to fulfill needs of Rehab providers in the assigned Field Sales territory *Travel throughout the assigned territory, to provide training and presentations on Quantum Products with a large focus on Q Logic electronics *Assist with the Seminar Tour and presentations, when applicable in the territory *Communicate Quality Assurance issues and concerns *Report field data regarding growth opportunities within your assigned territory to Rehab Product Specialists and Regional Manager *Maintain inventory on demo chairs, electronics, and accessories needed in the field *Maintain cost effective time and territory management *Submit monthly expenses and weekly itineraries for travel *Assist providers and their technical staff in troubleshooting and repairs of units in the field *Participate in VA clinics and VA related activities *Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management *Attend the Annual C-TPAT Security Training *Focus on continuous improvement, and consistently demonstrate good business judgment *Work effectively with all Pride departments to exceed internal and external expectations *Pride retains the discretion to modify duties and/or assign other duties as necessary REQUIRED SKILLS *Must be a team player, friendly, professional, detail-oriented, and honest Must have the ability to: *Multi-task, problem-solve, and prioritize in a fast-paced working environment *Work with multiple departments as a cross-functional team *Assemble and troubleshoot mechanical and electrical devices *Travel for the company and transport demo equipment as business needs dictate *Lift/Push/Pull up to 50 lbs Must have: *Relentless drive to achieve advancement and continuous improvement *Basic working knowledge of Microsoft Office Word, Excel and PowerPoint *Excellent web navigation skills *Excellent verbal and written communication skills *Excellent planning, customer service, public speaking and presentation skills PREFERRED SKILLS *Basic working knowledge of Pride operating systems preferred *Basic knowledge of clinical diagnoses and equipment considerations preferred *Strong mechanical and/or electrical assembly and troubleshooting skills preferred REQUIRED EXPERIENCE *At least 1 year of experience with Electro-Mechanical Applications in a Health Care Industry, Sales, Manufacturing, and/or Production environment OR, in lieu of experience, an Associate Degree in a field related to Health Care OR, in lieu of a related Associate Degree, a Bachelor's Degree PREFERRED EXPERIENCE *At least 2 years of experience within the Mobility Industry preferred *Current or previous successful employment experience with Pride Mobility Products Corporation preferred REQUIRED EDUCATION *High School Diploma or GED PREFERRED EDUCATION *Associate Degree in a Health Care related field preferred *Assistive Technology Professional (ATP) Certification preferred REQUIRED QUALIFICATIONS *Must be legally authorized to work in the United States without sponsorship now, or in the future DETAILS *This job description is not intended to be all-inclusive *This is a safety sensitive position *In ex