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MONACO ENTERPRISES INC Product Technical Support in Spokane, Washington

We are looking for a technically skilled candidate with good problem-solving ability for a position of Product Technical Support to support IT manufacturing processes in a medium-sized enterprise environment.  The Product Technical Support person is expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels.  They are required to listen to technical needs, understand the problems, and take directions, and implement solutions.  

Essential Job Duties:

  • Configure Windows 10/11/Server 2022 operating systems
  • Implement security and best practices
  • Install software
  • Troubleshoot networks
  • Develop/document processes
  • Write power shell scripts
  • Develop/Apply Active Directory GPO rules
  • Configure gateway firewall rules
  • Configure Network equipment

IT Technician Requirements

  • 2+ Years' experience in computer networks and systems maintenance
  • A+, Network+ accreditation advantageous
  • Excellent written and verbal communication skills
  • Good interpersonal skills
  • Proficient in Active Directory and software installation
  • Attention to detail
  • Good problem-solving and organizational skills
  • Location Spokane Valley, WA (Required)

* Physical Demands:*

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee will spend most hours sitting at a workstation. The employee will constantly be required to see and determine color.  The employee is frequently required to reach with hands and arms; handle/grasp with a 50% pinch grasp or 50% whole hand grasp; fine finger manipulation; hear; and lift up to 50 pounds. The employee is occasionally required to stand; walk; push/pull of 25lb; bend; twist; repetitive motion; and talk.  The employee is seldom required to crouch/kneel and climb of stairs.

Qualified applicants should apply before June 21, 2024.  The salary range for this position is $18.00 -- $27.80 per hour.

Monaco Enterprises offers a competitive benefits package which includes medical, dental, vision, life, and AD&D insurance. We also offer flexible spending accounts and 401(k) Plan.

Applicants must be able to pass a pre-employment drug-screening test and background check.

Monaco Enterprises is an Equal Employment Opportunity employer.  All qualified applicants considered regardless of ethnicity, nationality, veteran or disability status, religion, age, gender, sexual orientation or gender identity, or other protected status.

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