Job Information
Eye Consultants Healthcare Account Coordinator in Spokane, Washington
- Comprehensive knowledge in analytics.
- Advanced Microsoft excel mastery.
- Expert knowledge of billing protocols and processes.
- Incoming and outgoing patient inquiries and questions.
- Ensure that all accounts are being kept accurately and completely.
- Send bills to patients and insurance companies in a timely and consistent manner.
- Monitor and collect all delinquent accounts through phone calls and letters.
- Turn bad accounts over to a collection agency. Manage arrear accounts.
- Scrub accounts on a regular basis to ensure they are being handled appropriately.
- Be responsible for documenting all collections data and patient accounts.
- Keep the fee schedules updated.
- Review statements as requested by patients and insurance companies.
- Ongoing insurance contract review. CAHQ management.
- Keep an accurate aging record of all accounts (i.e. 30, 60 and 90 day account).
- Record the amount billed every week.
- Record the amount collected every week.
- Keep track of your statistics daily and post your statistics on your graphs weekly and monthly.
- Incoming medical records requests.
- Keep all necessary forms for your area in good supply.
- Appeal insurance claims when necessary.
- Provider enrollment and credentialing to include CAQH, Medicare, Provider Source and other payers as needed.
- Ensure reimbursement received from insurance payers is correct as per the insurance contracts.
- Attention to detail to ensure clients and payers receive correct support.
- Ability to explain benefits clearly and concisely to clinetnst and payers.
- Ability to meet metric and EOM deadlines.
- Other duties as assigned.