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Bella Pregnancy Resource Center Client Services Coordinator in Spearfish, South Dakota

Essential Functions:

[[Administrative]{calibri",sans-serif"=""}]{lang="EN"}

  1. Develop and/or maintain the Staff Roster which includes the client advocate schedule
  2. Provide the executive director with monthly client stat information for the board meeting, or as otherwise requested
  3. Oversee inventory control of forms, brochures, booklets, handouts, packets, and other client service supplies
  4. Update all Bright Course and Earn-While-You-Learn forms, files, and manuals as advised by the office manager
  5. Provide oversight to client advocates and other client service volunteers and conduct their evaluations and reviews.

[[Client Services]{calibri",sans-serif"=""}]{lang="EN"}

  1. Knows, understands, and implements all policies and procedures that are interconnected with client advocacy and client services
  2. Ensures that client confidentiality is being honored at all times
  3. Oversees peer counseling and other services provided for clients
  4. Provides peer counseling and services for clients when other client advocates are not available
  5. Maintains and updates the referral resources for client advocates and client use
  6. Evaluates, selects, and maintains needed educational materials and resources for client use, with the guidance of the office manager and approval of the executive director
  7. Ensures that the boutique is kept well-stocked and up to date

[[Training]{calibri",sans-serif"=""}]{lang="EN"}

Under the guidance of the executive director, conducts volunteer training seminar

With the help of the office manager, recruits, selects, and interviews possible client advocates for the ministry

[[Conducts and supervises the orientation of new client advocates in the center< ]{calibri",sans-serif"=""}]{lang="EN"}

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