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Job Information
Bella Pregnancy Resource Center Client Services Coordinator in Spearfish, South Dakota
Essential Functions:
[[Administrative]{calibri",sans-serif"=""}]{lang="EN"}
- Develop and/or maintain the Staff Roster which includes the client advocate schedule
- Provide the executive director with monthly client stat information for the board meeting, or as otherwise requested
- Oversee inventory control of forms, brochures, booklets, handouts, packets, and other client service supplies
- Update all Bright Course and Earn-While-You-Learn forms, files, and manuals as advised by the office manager
- Provide oversight to client advocates and other client service volunteers and conduct their evaluations and reviews.
[[Client Services]{calibri",sans-serif"=""}]{lang="EN"}
- Knows, understands, and implements all policies and procedures that are interconnected with client advocacy and client services
- Ensures that client confidentiality is being honored at all times
- Oversees peer counseling and other services provided for clients
- Provides peer counseling and services for clients when other client advocates are not available
- Maintains and updates the referral resources for client advocates and client use
- Evaluates, selects, and maintains needed educational materials and resources for client use, with the guidance of the office manager and approval of the executive director
- Ensures that the boutique is kept well-stocked and up to date
[[Training]{calibri",sans-serif"=""}]{lang="EN"}
Under the guidance of the executive director, conducts volunteer training seminar
With the help of the office manager, recruits, selects, and interviews possible client advocates for the ministry
[[Conducts and supervises the orientation of new client advocates in the center< ]{calibri",sans-serif"=""}]{lang="EN"}