Job Information
TEKsystems Lead Business Analyst in Spartanburg, South Carolina
Description:
• Salary Range: $110K-$140K
• Benefits Included: Healthcare plans, PTO package, 10% annual bonus target
• Relocation offered? Yes
• Does this position require onsite presence or is WFH/hybrid an option? Fully onsite - 5x week
• What address/site for role? Spartanburg, SC 29303
• Is there any travel involved? Some
• If yes, what percentage of role? Less than 10%
• Where is the travel to? WI
The Lead Information Technology Business Analyst will work closely with business owners to understand business processes, workflows, and their relationships to current and future software solutions. This role will create detailed business requirements, system documentation, and implement quality software solutions. The Lead Business Analyst will utilize multiple techniques to elicit, document, and validate requirements with all stakeholders. This role will also provide direction and mentor other business analysts.
• This person will be supporting all of the functions within the plant at Spartanburg. They will be our ‘boots on the ground’ and ‘jack of all trades’ person in our group. This includes but is not limited to supporting Materials, Purchasing, Operations, Finance, HR, and Logistics. While this sounds daunting, this person will be supported by the rest of my team – we will not let them fail. So this person needs to be a good communicator and hungry to learn about all the systems these departments need to do their jobs. They will not have to know all the technical details but need to have a general understanding of each system and who to contact for something outside of their knowledge.
Skills:
Requirements gathering, JDE, sap, itil service management, business analytics, Microsoft office
Top Skills Details:
Requirements gathering ,JDE, SAP
Additional Skills & Qualifications:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
These duties are not meant to be all-inclusive and other duties may be assigned.
• Lead the process for identifying and gathering appropriate business requirements to create the necessary solution that satisfies business needs.
• Facilitate requirements gathering within one or more business functional areas to develop a comprehensive business requirements document.
• Oversee the creation of functional and technical specifications, changes to requirements, and impact of changes based on business requirements.
• Provide production support by supplying artifacts (data model, data maps, knowledge base articles, etc.) and educating the support team when applicable.
• Document and track current and future state business processes and requirements across multiple functional business area.
• Participate and define test scenarios, plans, strategies, and creation of test scripts.
• Review project related policies, procedures, and end user training documentation.
• Serve as the subject matter expert (SME) on business processes and systems within their functional area of expertise.
• Liaison for the functional area between IT application team and the business.
• Provide ongoing day-to-day support for the applications team in addition to project management responsibilities.
MINIMUM QUALIFICATIONS:
• Bachelor’s degree in Computer Science, Information Systems or equivalent.
• Seven (7) or more years of experience in Business Analysis, Information Technology, or in a related area.
• Ability to travel up to 20%.
PREFERRED QUALIFICATIONS:
• Relevant industry recognized certifications (IIBA, ITIL, CBAP, CCAB)
• Knowledge of ITIL IT Service management and experience defining, deploying and managing ITSM Processes.
• Analytical, written, and verbal communication skills.
• Experience in business analytics and system design analysis.
• Attention to detail, problem solving, and decision-making skills.
• Advanced customer service skills.
Experience Level:
Expert Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.