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NTT America Solutions, Inc. Senior IT Project Manager in Southfield, Michigan

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

Working under the direction of the PMO, this position will manage multiple projects within the NTT Cloud Services Division and is responsible for the entire project life cycle (initiation, planning, execution, monitor & control, closure).

Working at NTT

Objectives

· Manage all aspects of project management and project lifecycles by effectively initiating, planning, scheduling, controlling, and bringing to closure multiple, large, high profile, high priority projects.

· Act as a role model and mentor on project management methodology, standards, strategy, quality and change leadership.

· Serve as an influential leader by demonstrating PM professionalism, passion/enthusiasm for success, providing communication/motivation and creating teamwork and collaboration.

Responsibilities

Responsibilities include assembling project teams, assigning individual responsibilities, identifying appropriate resources as needed, and developing schedules to ensure timely completion of projects. Communication with external customers and third parties/vendors is required.

· Create and maintain an effort-driven project schedule for each project by identifying and monitoring: resources, work breakdown structure, tasks, task dependencies, overall project timeline, project milestones, and critical paths.

· Develop and pro-actively execute project plans from initiation through close out; applying established PMO Best Practices as applicable to each project.

· Monitor and control project performance (scope, schedule, cost, conversion targets, and quality) by constantly evaluating project progress and conducting regular project status meetings.

· Monitor and report on the status of project efforts (weekly project status reports and time reporting, issue management and risk prevention/mitigation).

· Provide leadership, direction and integrate activities with other departments to ensure successful implementation and transition to support.

· Ensure the project and project team remains focused on key objectives and goals and complies with established methodologies. Develop and manage project expectations ensuring all applicable functional areas are engaged on the project.

· Anticipate and identify risks and issues that may impact critical path and deliverables; develop and implement mitigation and corrective actions.

· Identify and manage risks associated with projects and minimize their impact on the project success.

· Ensure that the project stays on plan by leading team members to resolve issues and complete actions; taking the initiative to make decisions consistent with achieving project objectives.

· Report on progress and escalate key issues to management in a timely manner to maintain progress.

· Determine, monitor, and review all project economics, including establishing a project schedule-based billing schedule and initiating revenue conversion in accordance with the schedule.

Required Experience

· Minimum 10 years of professional experience.

· Minimum 10 years of formal Project Management experience utilizing a consistent and methodical approach to project management (e.g., PMI/PMBOK) and project delivery (e.g., Waterfall, Agile).

· Minimum 5 years of PM experience with Infrastructure projects - e.g.,

  • Managed Service Provider/Hosted environments (Public or Private Cloud)

  • Server implementations

  • Firewall / security projects

  • Windows / Linux buildouts

  • Virtualization

  • Database server buildouts

  • Service Desk transition and operations

· Experience working in the Information Technology industry.

· Proven experience managing complex IT projects utilizing PMI PMBOK standards and industry best practices.

· Experience managing concurrent infrastructure projects and project teams in a global matrix organization that scale to 15+ resources.

· Experience managing large scale projects - distributed resources, multi-data centers, etc.

· Solid change control experience.

Required Qualifications

· Bachelor's Degree or equivalent Project Management work experience

· PMI PMP Certification

Required Skills

· Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Microsoft Teams, SharePoint)

· Proficient with Project Management tools including MS Project

· Demonstrated ability to manage multiple, concurrent projects

· Technology proficiency across managed services, infrastructure, application modernization, AI

· Knowledge of and demonstrated experience in project management processes and SDLC

· Excellent verbal and written communication skills. Must be comfortable communicating with C-level staff and possess demonstrated experience in making articulate and effective oral presentations to a variety of audiences.

· Strong interpersonal skills; the ability to build relationships with and influence other functional areas

· Strong ability to professionally manage a cross-functional team of multiple project resources (including partner-resources and third-party vendors) effectively

· Ability to step into projects already in progress or in need of rescue

· Detail and big picture oriented

· Self-starter and proactive in fast paced and dynamic environment

· Organization and time management skills: must be able to operate independently with minimal guidance by management and meet deadlines under pressure

· Problem-solving skills with ability to lead root cause analysis

· Extensive experience in meeting planning and facilitation

· Superior leadership, people, and organizational skills; ability to effectively motivate and leverage a global, geographically dispersed, fast paced team of high performing individuals

· Superior tactical and execution skills; dynamic, proactive attitude with the ability to take the initiative and find ways of driving and executing multiple concurrent activities despite ambiguity and organizational complexity

· Proactive issue and risk identification, tracking, management, and resolution

· Status collection and reporting – via documents and status meetings

· Experience in managing multiple projects, priorities, and project scope creep

· Ability to work in collaboration with project team members

Plus Skills

· Waterfall and Agile SDLC methodology experience

· ITIL Foundation or Intermediate Certification

· Professional Services background

· Financial Services experience/background

· Life Sciences experience/background

· Experience with compliance and audit requirements

· Experience with ServiceNow and Smartsheet preferred

Working Conditions

· General office environment, includes remote

· Occasional travel required (less than 10%)

Skills Summary

Business Acumen, Cost Management, IT Infrastructure Management, Project Management, Quality Assurance (QA), Resource Management, Software Systems, Systems Integration, Writing Technical Documents

What will make you a good fit for the role?

Workplace type :

Hybrid Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.

  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

  • Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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