Job Information
Area Agency On Aging 1-b CASEWORKER in Southfield, Michigan
The Caseworker works within the Clinical Department, with the Aging and Community Living Supports (ACLS) programs. Caseworker conducts in-home ongoing assessment, phone consultations to assist in identifying participant needs and arranging services and supports to meet these needs which facilitate program participants living with dignity and independence in the community. The Caseworker coordinates services provides ongoing follow-up to program participants and completes various tasks as needed to support team member functions JOB DESCRIPTION:
Conducting ongoing in-home re-assessments and phone consultation with participants and/or their representatives, reviewing changes in areas such as health, physical function, environment, finances, cognition/mood, informal supports.
Identifies needs and completes follow-up with participant and/or community agencies for ongoing service coordination.
Answer calls from participants and/or their representatives and resolve the callers needs/provide follow up, as needed.
Complete other tasks as assigned to support the programs, including ensuring that program forms are completed by participants, placing service requests for new participants and assist in the training of new hires.
Provide back up to other Caseworkers, as needed, or to the Program Coordinator with tasks such as processing mail, faxes, scanning and attaching documents to participant records. Ensure compliance and adherence to ACLS service standards, and meeting quality work metrics.
Ensure compliance and adherence to ACLS service standards, and meeting quality work metrics.
Average caseload: 80
Other duties as assigned
Qualifications
Minimum requirements are:
Bachelors Degree in the Human Services field and 1-2 years of experience minimum.
Community based position, must have independent transportation, and a valid drivers license.
Excellent communication, organization, interpersonal and problem-solving skills desired.
Strong computer and data entry skills in Word, Excel and Outlook required.
OUR INDUSTRY-LEADING BENEFITS CONSISTS OF:
Choice of 3 excellent next to zero cost Medical Plans including Dental and Vision.
401K - Agency contributes 50% match up to first 6% contribution.
Fitness and Wellness programs.
Excellent PTO package- Minimum 4 weeks accrual for the first year.
Get 10 paid holidays and 3 floating.
Mileage reimbursed for business travel.
Work schedules consist of hybrid, community-based, or office-based.
Our recruiting team would love to hear from you today! Please complete our on-line application and submit your resume for immediate consideration. The Area Agency on Aging 1-B is an Equal Opportunity and Affirmative Action Employer.