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Carnival Cruise Line Advisor, Itinerary Planning in Southampton, United Kingdom

Job Description

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you.

We work flexibly and will support you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and developing the social connections that make working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.

The Role

The Itinerary planning advisor is an exciting role within the business, supporting the Senior Itinerary Planner with the delivery of ship itineraries for the Carnival UK fleet.

You will have a hand in creating, developing and planning across 11 CUK ships, from the sunshine Caribbean to the Far East to the snow-capped mountains of the Norway Fjords.

This role includes:

  • Assisting with berth booking during the deployment process and track booking progress, reporting findings to the Senior Itinerary Planner.

  • Assisting in the resolution of berth conflicts identified during the deployment process and track all changes made prior to publication of the brochure.

  • Support the Senior Itinerary Planner in the regular maintenance of itineraries and port data in the system.

  • Ensure berth information is completed and shared once berths are confirmed.

  • Respond to port agent and internal stakeholder itinerary queries in a timely manner.

  • Gather up to date information from ports and destinations to help develop port database

Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK13 and is offered on a full time, permanent/ basis with at least two days based in our Southampton office.

About You

Fresh ideas and different perspectives are what excite us most and support us to succeed.

Alongside bringing these to the role, you’ll also need to be confident with your communication skills, have a keen interest in the cruise industry and be able to work in a flexible environment.

Being part of our team has its benefits…

We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help support your personal and financial health and wellbeing.

FOR CUK 15 TO 08

  • A warm welcome with full support settling in

  • Home and office-based hybrid working (minimum two office days)

  • Regular office events including live entertainment, lifestyle events and charity partner fundraisers

  • Extensive learning and development opportunities

  • Minimum 25 days leave, bank holiday allowance and holiday trading scheme

  • Employee-led networks

  • Employee Assistance and Wellbeing programmes

  • Recognition scheme with prizes and awards

  • Employee Discounted Cruising plus Friends and Family offers

  • Contributory Defined Contribution Pension scheme

  • Company paid Health Cash Plan and health assessment

  • In-house Occupational Health support and access to digital GP

  • Life Assurance

  • Parental and adoption leave

  • Childcare Voucher Scheme

  • Employee Shares Plan

  • Electric Car and Cycle to Work schemes

  • Onsite restaurant offering range of healthy cooked and grab and go meals

  • Discounted retail and leisure via discounts portal

About Us

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.

No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.

Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.

It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.

To keep everyone on board fit and well, colleagues who visit or work on our ships must be fully vaccinated, including boosters. We’re reviewing this requirement regularly.