Job Information
CITY OF SOUTH SALT LAKE IT Security and Network Specialist in SOUTH SALT LAKE, Utah
Position Description: IT Security and Network Specialist
Department: IT
Position Grade: 21
Supervisor: IT Division Manager
FLSA Status: Non-exempt
Revision Date: June 2024
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The IT Security and Network Specialist works under the direction of the IT Division Manager; supports all City IT computer and network systems, network operations, cyber security systems and architecture; also supports staff desktop, notebook, and iOS devices; performs hardware and software planning and evaluation; provides problem solving and end user training; maintains edge and endpoint security; and ensures overall systems security, efficiency, and integrity. Needs to be self-motivated with the ability to work independently and in a team. Stay organized and completes tasks timely.
ESSENTIAL RESPONSIBILITIES AND DUTIES
1. Support City staff with security and IT needs as needed.
2. Assists in all areas of the City to troubleshoot and resolve technology issues.
3. Participates in overall systems security, development, analysis, and support activities for City network systems, including virtual infrastructure, firewall, routers, VPN connections, VM management, database management, and phone systems.
· Performs general network systems maintenance and assures proper operation and security of all City network systems.
· Replace failed components, monitor equipment, monitors network communications, and install system upgrades as assigned.
· Assists in preparation and maintaining the budget by recommending hardware and security software.
· Develops, implements and monitors City computer systems including law enforcement systems to ensure data accuracy, security, and legal and regulatory compliance.
· Assists in providing security awareness training to all City personnel.
· Monitor and maintains the City endpoint security software and systems.
· Monitors and maintains security software, firewalls, routers, servers and systems to ensure data security and integrity.
· Investigate, report and remedy cyber incidents or any potential cyber threat.
· Monitors and maintains city VoIP phone systems.
· Replace, install, maintain, and test network cabling including fiber optics.
· Subject to occasional callout and irregular working schedule.
&middo t; Other IT duties as assigned.
MINIMUM QUALIFICATIONS
EDUCATION, EXPERIENCE AND CERTIFICATIONS
Graduation from a high school or GED equivalent, completion of college-level computer-related courses, relevant CompTIA certifications, and two years of related experience, or any equivalent combination of related education and experience. Must possess a valid state driver's license or can obtain one prior to employment.
NECESSARY KNOWLEDGE, SKILLS AND ABILITIES
Proficiency in network cybersecurity, routing, Windows, and Microsoft Active Directory, along with familiarity with software applications such as word processing, spreadsheets, and database management. Additionally, understanding of computer hardware systems, firewall management, enterprise wireless networks, and VoIP telephone systems.
Skill in the use of precision hand tools used in computer repair and networking infrastructure.
Ability to communicate with City computer users to quickly discern hardware and software problems or provide necessary training in the use and application of various softw re programs.
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met or will be encountered by an employee while successfully performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Some bending, stooping and/or lifting will be required. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The noise level in the work environment is usually quiet.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description is subject to change by the employer as the needs of the employer and requirements of the job change.